Worthington Estates & Lettings Ltd
94A Wolverhampton Rd, Codsall, Wolverhampton WV8 1PE, United Kingdom
4.3
20 reviews
8 comments
JRF6+RJ Wolverhampton, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–12
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–12
Sunday: Close
My experiences are wrote as a prospective buyer of one of the properties are presently advertising (Nov 16).
My wife and I placed an offer on the property financial status evidenced by mortgage offer for 96% of the property value and a small 4% from the equity in our home due to come to market. We also had affordability evidence in savings.
The offer we placed we had done so under the recommendation of Andrew proceeding a call he had with my wife stating this would be the amount she would probably take for her home. We toom the plunge and offered after a successful viewing...
On Friday last week we had been told (on three seperate occasions by two people) this offer had been accepted but had terms.
They wouldn't take the house to Sold STC and wanted the right to still market the house and potentially sell to another???
My wife asked Andrew the Director if this was normal he said yes as we had no evidence of affordability?
Confused my wife and I took external advice and had been told that our mortgage offer in principle the equity in our house and savings along with the acceptance of offer was more than enough to make that property sold STC so on Saturday 26th of November we wrote to them advising them of this and that we wanted to retract our offer unless they took the property to sold STC.
Today we had a reply this email advised that we had never been told the offer had been accepted (this is a lie on the agents behalf and evident backtracking reasoning behind it we are looking into.)
So naturally my wife put a call in and spoke to Andrew the Director of the company. He was very rude and abrupt on the call to my wife and insinuated both her and I to the liars evidently back tracking.
Very upset, this got too much and my wife had to terminate the call.
These actions have resulted in a loss of sale for this home owner and i will never recommend this agency to market a property nor purchase one from.
The whole team were friendly and patient and understanding through the whole process, even helping me to search the Internet for a rental property. They made the whole process easy and understandable for me and worked very hard on my behalf.
I would strongly recommend this company to anyone who wants a more personal and dedicated approach to selling their property.
After being on the market for several months with a different online agent we felt completely let down, getting no help at all so we made the decision to try an estate agent you can actually talk to, from the moment we walked into Worthington estates office we knew it was the right decision.
After our initial talk, Andy was at our house within the hour taking photos, we were up for sale the next day and within 2 weeks we were sold.
Andy, Rose and Dianne Worthington have been so helpful in making our sale go as smoothly as possible and we can't thank them enough.
Rose and Andy were both professional and friendly throughout. Communication was always prompt and we were kept in the loop during all stages of the process. We had a bit of a rocky journey through no fault of Worthingtons but they always went above and beyond to ensure issues were resolved and that the purchase went through as smoothly as possible. All in all we received a first class service with brilliant customer care.
Thank you!