Newton Fallowell Estate Agents Lichfield

My husband and I have rented our properties, for the last 15 years, with several agencies. We can honestly say that this is the worst company we have ever dealt with! So much so, we cannot take the incompetence of this company any longer and have reluctantly decided to sell our properties, needless to say, with another agency! LANDLORDS, DO NOT DEAL WITH THIS COMPANY OR YOU WILL SERIOUSLY REGRET IT. We are thousands of pounds out of pocket!!!! We wish someone had warned us!!!

Thanks to Shannon, Millie, and the team at the Lichfield office for their excellent service. They are friendly, approachable and I appreciate their help, patience and support. They most certainly go the extra time for you and I would have no hesitation recommending them to friends and family.

Shannon and Millie have helped me so much with my first flat. They’re so great with information and support and great service. Thank you, I appreciate it 😁

I just started to live in Uk, and it wasn't easy to get a lovely home at the beginning but, They always were thoughtful and helpful in all steps. I handled this generous kindness and help.
I want to thank them as they are outstanding in their job. I highly recommend this agency for any other land or buying purposes.

Vicky and Millie have been incredibly friendly and helpful right from our first interaction. They helped us get moved in and settled very quickly and we only had a short deadline for moving. They're always helpful and fast to respond should any issues arise and I would recommend them to anyone looking to rent a property.

For 3 weeks now I've been trying to get a viewing of a buy to let property, I have missed one phone call in that time and me and my wife have waited for 8 calls back. I understand the property market is very busy at the moment but this is stupid . I keep being told the person who would deal with it is out and as for contacting them if you try one hour before they close you have not got a chance of getting anyone. If you are looking at selling with this company think again.

Having rented a property for almost 3 years through the estate agent’s, I dealt with Vicky on a number of occasions. The level of service I received was outstanding on the few times I had an issue with the property it was a simple phone call and the issue was resolved within days if not hours. Friendly and approachable service, anyone looking an estate agent in Lichfeild I would highly recommend this one.

Don’t touch this company totally incompetent with private rental tenants never respond to calls constantly chasing and being passed from pillar to post they say they will call back but never do , report emergency faults do not fix !!. Had two broken radiator’s during winter still not replaced 🥶 since November.
Plus loads of other problems with property ie hole in kitchen ceiling (that’s been there for over 2 years ! ) leaking ceiling in laundrette , broken garage door windows that are so bad when it’s windy the curtains blow. Customer service is just zero rated , complete nightmare so frustrating we pay our rent on time and do everything we should as a tenant yet they fail evey time!!!… 😤😠