Donna Rose Estate Agents

I bought a property from this agent,,, buyer be ware, it was refurbished by a private "developer" since purchasing I have paid out more than £1,000.00 correcting Mr Ian Paynes incompetent plumbing skills, check taps, showers, toilets, boiler, and any decoration too. This developer is a corner cutting money grabbing developer.

Absolutely disgusted with their ‘service’ or lack of it! Booked an appointment to view a bungalow on 25th Jan for 1st Feb. Arrived to view and no one there to show us around. Phoned the office, they hung up one me, phoned back and was told they had phoned me to cancel! What utter lies! Surely if you’re cancelling an appointment you make sure you speak to the customer!

These ladies are fantastic, very helpful and always answer the phone

Recently sold our property through Donna Rose, to start with it was excellent and sold house in 48 hours. However we're told it was the ideal buyer as they had sold their home to a cash buyer who was desperate to move quickly so was really pleased as told it would be around 8 weeks.

There was actually a chain and was never told and took 18 weeks!!! We kept asking and was told to stop panicking and it would happen in a couple of weeks and we almost lost our purchase but Donna Rose was not interested in helping us.

Once they have got a buyer was not interested to help at all.

I bought my home a few years ago from them. Brilliant service the whole way through the purchase and they did a brilliant job managing the awkward solicitor!

Not the best garden centre

Very poor service. Called about a house and they told me they'd call me back once they had the keys. Left it a few, then called again. The house had been sold and the woman said she was the only person in the office and didn't have my details. She checked and didn't even have my info. Then, when I said I was unhappy and wanted to speak with a manager, there was none available and I needed to email but only gave the general email address. I also stated I'd emailed when she advised she was dealing with email enquiries. She became rude and hung up. Very unprofessional company and staff

I have used this agency on several occasions and I have found them to give a good all round service