McCoubrey Cooke

Don't hate it the Guy I spoke to then later met was really helpful. Showed us round house not at all pushy.

We're after buying our 1st house and my partner went in here to ask for help and advise, the women that she approached seemed really rude and judgemental and didnt help one bit , my partner came away from here feeling really annoyed and upset about the situation. I would rather take my business somewhere that wants to help out rather then make us feel unwanted

Not a easy site to.use.... and they never contact you even though they asked for your email address

Giving one star as I can't give 0! Avoid using McCoubrey Cooke if letting out your property. The management is abysmal, over a year after last tenant moving in and over a dozen email and phone requests, I'm still waiting for an itinerary. Had to return full deposit to last tenant as no evidence of whether last tenant or previous tenant damaged worktops. Place was not cleared of rubbish as promised after first tenant left, 6 weeks later I did it myself. Rent was paid to us up to 6 days after being received by agent. Emails are ignored, maintenance is none existent and utility companies are not informed when tenant changes, which left Dwr Cymru chasing me for £187 outstanding water bill. I have no idea what I was paying the management charge for each month. If you feel you do want to go with them, ensure you get an agreement in place so you have something to go back to. I stupidly trusted them when they said I didn't need one.

We recently moved into the area and bought our house through McCoubrey Cooke. The whole team were absolutely amazing, always approachable but more importantly across the sale and able to get it over the line. Emma in particular was amazing but the whole team were involved and went over and above on more than one occasion.. Cheers Matt

As executors, we have just sold a property in Abergele. We had been recommended to use McCoubrey Cooke. We live 300 miles away so it was not straightforward. The property was sold within a few days and delays in completion were not down to the estate agents. They were very professional, courteous, friendly and always returned calls and emails promptly. I have no hesitation in recommending McCoubrey Cooke. The provided an excellent service.

I was extremely impressed by my recent experience with Gareth at McCoubrey Cooke. He made time to fit us in to view quickly, and was very knowledgable about both the area and the original build of the property we viewed (we were extremely impressed with that). I was also impressed with communication with his team. I would definitely be happy to deal with them again, and thank them for their help.

I never visited the show room I have been dealt with by by phone and on site viewing, all highly professionally done very pleasant staff always return calls.