Peter Alan - Porthcawl

Excellent service from Peter Alan, Porthcawl! This is the second time I have used them for buying and selling property. Very responsive! Great communication. Hassan was excellent when he valued my property - professional and friendly. Georgina was very helpful and personable with mortgage advice. Excellent service!

Annie has been so great in helping me my family get into our property. She is a true professional and should be commended. Peter Alan overall is a very professional service. I have worked with others and hand down Peter Alan porthcawl is the best.

The most appalling levels of pressure to close a deal and levels of used car sales tactics I have ever imagined!
Asking me now to file a complaint instead of allowing my 14 day right to cancel.
The tenant was called twice requesting him to sign a tenancy agreement. When that failed, they called his wife an additional three times and she finally relented just to get them to stop calling.
Interestingly, they stated in a text
“Due to the unclarity of the situation and no communication the tenant has signed the contract. There was no communication with me as I was in bed with covid and phones were off to get rest, BUT they managed 5 calls to the tenant! One of which clearly stated they were not going to sign.“
They also sent me this text “Hi Tony, the tenant has just told us that you have informed him we are no longer taking over and not to sign the contract? Please can you confirm to us what is going on, please? As we are at the point of sign-off. Thanks, Matt”
SO as I was not able to confirm as I had switched off my phone to get rest from Covid, they harassed the tenant’s wife until she signed!
Open question: Matt, is the first thing you should do when you have dug yourself into a hole?
Stop Digging!
Please contact me at Viscount Organs Wales for a full transcript of the text conversation and telephone recordings to verify all facts reported this report is the tip of the Iceberg.

Amazing service from the ladies at Peter Alan , big special mention to Hayley the manager who has held my hand through the process of seeking my family home , she has been extremely understanding and hasn’t in any way rushed what I need to do . I had the pleasure of meeting Gemma at the valuation who was extremely professional and very personable. Every time I have called the branch I have been greeted with a warm welcome . Chuffed with the service . Many Thanks guys .

I first dealt with Peter Alan back in 2005 when I purchased my own house and so when I sadly had to sell my late mothers property this year I decided to use Peter Alan again.
I am so glad I did. The sale went perfectly and very quickly. I was fully kept up to date of every aspect during the progress of the sale.
In particular I would like to say a huge thanks to Christine, Gemma and Dania who did a fantastic job during the entire process, but they were also so caring and compassionate and helping me during what I found to be a difficult time in my life. I will always be grateful for that.
I totally 100% recommend Peter Alan in Porthcawl to anybody buying or selling a house.
Thank you again to all involved.

A fantastic service in selling our house. Hayley was our agent and went above and beyond to ensure the sale went through successfully.

The staff at Peter Alan Porthcawl have been fantastic in helping my elderly mum move home. I cannot thank you enough for making the process a lot smoother than anticipated. Thank you ladies

Gemma was so proffesional when she came to value our property. I didn't feel under any pressure to commit to anything but really felt that we would be in really good hands if we proceeded to sell our property. Will not bother to go to anyone else and will definately be using Gemma and Peter Alan when we are ready to put our house on the market.