Jollye & Wood

An honest and hard working agent. Working with Joe has been a pleasure and I could never work his work ethic or knowledge. Would happily work with Joe and his company again.

Joe is a lovely bloke but he tests your patience to levels you wouldn't believe possible. I was unsure of writing a review but, having just been to the post office to pay for post he didn't stamp correctly for me, I feel it necessary to share my experiences.

Nothing gets done once you are in your property. When you complain he plays you off against the landlord, with feedback from my landlord suggesting completely different conversations are passed onto him from Joe. Our landlord was made to believe all sorts about us not being available when engineers arrived, when the cold truth was that I made Joe repeatedly aware that I was working during the day and he failed to let the engineers in when he agreed to. If you are a landlord dealing with Joe, don't believe a word that comes out of his mouth. If you are a tenant, get everything in writing and don't lose the will to live.

I have experienced heating, water and white goods outages that literally took weeks to fix. Let alone money owed to me that took two months to be paid back. You literally have to threaten non-payment of rent or deduction of costs for taking matters into my own hands before anything gets done. He always "knows a guy" but then there are always problems, never quite comprehending that a tenant without heat or hot water in the winter (for weeks) is a serious issue. He even tried charging me fees upon leaving the property, which I might add was completely illegal. Even then he tries to talk his way out of it and cover his back.

Like I said, lovely bloke. However, the most dis-organised person I have ever met. Avoid him like the plague. Your life will be happier and healthier for never dealing with him. One star only because I cannot provide none.