Thomas Property Group

I found the letting agents nothing but helpful and supportive. Whatever I wanted to know about my intended property they found out for me promptly. Viewing was arranged only a few days after enquiry and communication with the landlord facilitated very well. I was always kept informed on where I was up to when my referencing was being done.
Ashley was particularly helpful and got back to me extremely quickly, she and the rest of the staff were always approachable and professional, giving excellent advice and ensuring the process ran smoothly and took hardly any time at all from enquiry to completions.
I would highly recommend Thomas Property Group when looking to let in the Chester area.

Thanks to Thomas Property Group myself and my partner are about to move into our first ever home together! The entire journey has been made so smooth by themselves, every time I’ve had any worries about anything along the way and I’ve contacted them they’ve always either had an answer ready or already been one step ahead which was extremely relieving. They were very fast at replying to emails and when ringing the office it was always easy to get hold of somebody. Would definitely go with Thomas Property Group again in the future, overall been the best experience I could’ve asked for. Thank you!

Absolutely stunning letting agency with staff who are helpful every step of the way. No matter what questions me or my partner had about the moving process, the wonderful and helpful staff were more than happy to answer them, even if they might have seemed obvious or were just check up calls to see how far we are in the letting process.

Thanks to this agency and its staff, we were able to feel confident in the move into the apartment we were going for and could call at any time within working hours and not feel like we were being talked down to or asking us questions we didn't know the answer to.

Can’t fault our experience with Thomas Property Group from viewing the property through to completion of our rental they made sure everything went smoothly and quickly. A special thank you to Phoebe and Ashley who were incredibly helpful and made us feel as though nothing was to much trouble. They answered all of our questions and trust me there were plenty of them!! Would recommend to anyone looking for a reliable estate agent.

I recently completed the purchase of my home in Waverton which was listed with the Thomas Property Group (Waverton branch). I had an excellent experience with the team, especially Sue Fearns, no question was too trivial and she dealt with every aspect of my purchase from my offer through to completion with an expert level of diplomacy and professionalism. I would rate the team, and Sue 5 stars and would have no hesitation recommending them to family/friends.

Ashley and the team at Thomas Property Group have been amazing from start to finish. Kept us updated and replied to emails promptly, which by our previous experiences with letting agents is first class. We weren't a straightforward application and were working to a short timeframe. Despite this, Ashley got everything completed for the agreed date to everyone's satisfaction. Thanks again for all your help.

Awful experience, booked a viewing for a flat and was told 15 minutes before the tenant was stuck in traffic, understandable. The next day however I was rescheduled for the same day, took time to leave my place of work and was made to wait outside for 40 mins with no answer from their phones and no call back that they could not make the appointment. Did not even reply to my voicemail the following day, awful communication

The whole team at Thomas Property were really helpful throughout the entire process of acquiring a tenancy in the house we're about to move in to. They were always on hand to answer any questions and their quick responses to emails made it stress free.