Loveitts
39 Church St, Nuneaton CV11 4AD, United Kingdom
4
44 reviews
8 comments
GGCM+WX Nuneaton, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–12
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–12
Sunday: Close
When handing back my keys at the end of my contract i accidentally handed my front door key to my new home in Devon and not to the flat i rented in Nuneaton.
When i realised i had made this mistake i called the office and spoke with Avril Wilson who is the manager and she refused to help me by saying " its not my problem and i don't have to go out my way to help you" to post the key to me recorded delivery and i would reimburse the cost of posting because of this i have chosen to have my locks changed at a cost that i can not afford.
The service was great and would advise anyone to use them in the future.
the owner of the house changed to these, after not being happy with the service of their last managing agent. Im sure they are now regretting their decision
They arranged an inspection as the new agent. nobody showed. ( this was less than a week later after arranging the appointment with them )
They do not reply to emails unless they want something. I asked the same question in 2 emails, to the same person. I got no response.
They like to pass the buck to another colleague. weeks later replying with i believe the other person sat next to me, that im fully aware didn't. but im gonna say, they replied to you! NO.. I wasn't answered at all. I was just ignored asking an important question.. Nobody is doing their job correctly !
i took a complaint further than the brick wall that seems to be the Nuneaton office and dealt with the manager at Coventry, After being informed they wouldn't reimburse me for my wasted 2 hours off work waiting for nobody to show up ! he decided to stop the conversation prior to a conclusion and go on holiday for 2 weeks without informing me through the emails we were sharing, he just left me hanging.
I give honest reviews & i can at anytime add photos to back up my review
all in all. Wow. these people get your money ! why?!
we have now purchased our own home so thankfully will not need to deal with these agents for much longer
Im fully aware as a renter for many many years somebody needing a property, will take that property no matter who its up to let with, we have no choice. But owners of homes, looking for a letting agent, please read and digest the poor attention to detail this company possesses
Thank you to each and every one!!! would recommend to everyone!!!