John Francis Swansea

We found John Francis (Swansea branch) to be excellent in all our dealings with them. We just completed on the sale of our house in the Swansea area and their professionalism, kindness and expertise was much appreciated. In particular we are very grateful to Rhys and Michelle who kept us informed of everything and helped us to get the best price for the property. I would highly recommend this estate agent to everyone. Nothing was too much trouble for them.

Amazing service from the Swansea team.
Max, Ben, Richard and Alice have been absolutely amazing in helping me find a home for my dad. They were always avaliable when i called and helped us through all the paperwork. We were new to the rental market and they gave us all the information we needed from start to finish. Massive Thank you!

want to thank the team , outstanding customer service, Rhys showed me the property exactly what I was looking for that just recently came on the Market! great negotiation skills! very professional and very grateful and thankful for the team. very memorable experience!!! Michelle I really enjoyed the viewing you did too! smiled all the way through, answered all questioned asked friendly and professional

Excellent experience with John Francis.

I can't recommend John Francis enough after having just completed a house sale with them.
I had a lot of estate agents come round and do a classic sales pitch to try and get my business- it was refreshing to speak to Rhys who was very open, honest and understanding.

I am very happy to have chosen John Francis as my agent as the process with very smooth. Great communication from Michelle and Rhys throughout, even after they handed me over to the solicitors.

100% recommend.

AMAZING service and professionalism!!!
What an absolute fantastic agency and group of staff. Through out the entire process of purchasing our property, from our first viewing to collecting our keys the staff at Swansea's John Francis were understanding, patient and extremely supportive.

All staff went above and beyond to guarantee my partner and I were always well informed and were extremely attentive always. I cannot praise this branch and it's staff enough for their outstanding work ethic.
Very approachable staff, well organised and prompt. FANTASTIC AGENCY I would recommend to anyone.

Overall our experience with John Francis estate agents was very temperamental and overall disappointing with the lack of communication and having to nag the staff to follow up from property viewings and ask if they are interested, which is not what we should be asking the estate agent to do… it’s what they should be doing automatically as that’s their job! It was just by luck that someone drove past our house seeing the for sale sign and quickly popped over whilst it was still open for viewing and was interested to proceed with the purchase otherwise we were expecting to wait another 6 months for a reasonable offer. At one point we didn’t hear any update from the estate agents for weeks and were so fed up of waiting for something to happen, we had no choice but to contact Peter Alan which seemed to know what they were doing from the start and got plenty of viewings booked in. My overall advice would be to go with Peter Alan if your looking to get things done properly and promptly. It was just by luck that John Francis got the sale which was solely down to the person who was interested in buying chasing up. Quite frankly it was nothing on the estate agents’ part that managed to sell our house. It’s annoying that we paid a large amount of commission to John Francis when they hardly did anything and my partner had to do most of the hard work and admin. This is our true experience of what happened and can only speak on our personal experience.

A brilliant team, who actually took it upon themselves to suggest properties i might actually be interested in, rather than other estate agents that just send me anything and everything they have. Special shout out to Michelle who made sure i got in contact with the new homes department :-)

Thank you to everyone in John Francis helping us find our first home,

What a team they have there! They always got a smile on there faces and always happy to answer questions.

nothing is a problem for this team from start to finish they kept me updated every step of the way.

Thank you all.