Acorns Residential

My boyfriend, daughter and I have been searching for a property to rent for over a year. We have a deposit, my credit score is excellent, and my partners is not bad but needs a bit of work. We are not on an electoral roll at present which would help a lot. Anyway after 24 hours of trying to get access to our credit scores (a pain in itself) I called back to be advised if his score is under 600 (it's 595) they won't even let us view a property as its pointless they won't even do the checks on us, even with guarentors which we have never needed before.

We have rented for over 15 years and never missed a payment. Our landlord died of covid so we, and my beautiful girl, were evicted so the house we'd been in long term could be sold. We have been trying to save a deposit to buy but its impossible. It'll take forever, and we don't have that long, my daughter is soon to start school. How are we ever going to find somewhere to live with narrow mind companies like this?

We both work and earn good money so not entitled to any help. I hope Acorns are proud of the fact that they openly discriminate against people. To not even let us try has shocked me, we have deposits, no ccjs or finance out and want to sign an agreement for as long as possible. They have a young girl doing the branch managers talking as well.

Waste of time trying this place. I hope not all companies are as difficult and disappointing as acorns are. We found a lovely house that for once hadn't already been booked up with viewings and they wouldn't even let us book a viewing on it.