Burger King
Unit 1, Cotton Brown Park, Baldock Rd, Letchworth Garden City SG6 1UP, United Kingdom
3.2
920 reviews
8 comments
XQMX+98 Letchworth Garden City, United Kingdom
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Monday: 10–22
Tuesday: 10–22
Wedneasday: 10–22
Thursday: 10–22
Friday: 10–22
Saturday: 10–22
Sunday: 10–22
Tuesday: 10–22
Wedneasday: 10–22
Thursday: 10–22
Friday: 10–22
Saturday: 10–22
Sunday: 10–22
The food took almost 20 mins(staff meeting, apparently) There was quite a few cars behind us.
He didn't care.
When it did finally arrive the chips were cold the burger was soggy and they forgot our sauce.
We took a while to decide to complain, when we did the "manager" didn't care, told us we should move on.
We are not the type of people that would complain about an average meal but this was appalling.
We usually prefer Burger King to McDonald's but to be honest I'd rather eat McDonald's than have to put up with this.
😔
If I could give it zero stars I would.
This is by far the worst retail experience I have been to in recent times.
Fast food is not fast food anymore. We waited for 25 minutes whilst a frankly disorganised and incompetent team attempted to serve. The staff were more interested and focused on who’s on break next and not serving a “hygiene issue” to a customer as one of them said to another… There were expletives being used and quite frankly a very poor representation of a Burger King restaurant. You don’t act and talk this way in a customer facing area, it’s like you’re asking for bad reviews…
And the food was cold. Even after waiting 25 minutes thinking it might be freshly made. The drinks machine had run out of basically every flavour. Do evening customers not get the same level of service??
This needs to be amended. No wonder this restaurant is so bloody quiet all the time. I’d get better service in McDonald’s every time.
A shame.