Chicken Hut

Service below acceptable, ordered two meals and came with no chips. Got told to wait till later on and they will send more food out. When asked how long they replied the drivers not going to be back out for an other hour.. worst food shop I have ever used in harlow.

We ordered a delivery using just eat and we won't be choosing chicken hut again. Tl;dr: took too long and the restaurant lied through their teeth to me.

Food: the chicken was adequate though clearly not freshly cooked, the chips were soggy and not cooked enough in places.

Delivery: they gave an original estimate of 1h20m, which seemed reasonable for a Saturday night. It eventually arrived after 2h30m, with chasing from us.

Service: i sat waiting for someone to answer the phone until the line cut out. When i got through later they flat out lied to me. They claimed the driver had left and would be with me shortly. When the driver arrived half an hour later they told me it took them 10 minutes to get to us straight from the shop; the maths is fairly simple.

The donor wrap wasn't wrapped. The salad was a few pieces of cucumber and 3 or 4 slices of onion. The grease was dripping from the wrap once I managed to wrap it. The donor wrap wasn't very hot either. The chips were not bad. They were crispy and a reasonably temperature. Sorry but I won't be ordering from here again.

Been ordering from these guys for years. Last night we decided to get a takeaway delivered instead of collection. Nearly all burgers were missing sauce and salad. Called them up and they said to call tomorrow and will get the burgers free, or come to collect but had to hurry as they were closing up. Called today to take them on their offer, and they only offered 2 burgers and putting blame on me saying "not my fault you don't remember what deal we discussed last night". I personally will never order here again, never felt so insulted from a takeaway.

If you do decide to order from here, here's a few tips:
- order before 8pm in case they get your order wrong and need them to send replacements. Their drivers get off quite a bit before closing
- get them to repeat your order, including the drinks
- if you order burgers or wraps, check inside for salad, sauce, cheese, etc
- call straight away if there's a problem, and have witnessed by you to make sure everyone hears what "compensation" they offer
- don't let them postpone compensation to the next day, they will go back on their word and offer less or nothing

Without a doubt, the best chicken shop in Harlow. The wings are probably the best i've ever had and it's so cheap you'd be a fool not to go there. £3.99 for a 6 wings, a drink and chips is basically stealing!

When i saw the look of the wings I asked if it was refried wings and he said no but when I tried it it was black inside and the wings were hard, it was 10000% refried wings from the day before.
chicken fillet burger was 4/10, soggy wet bun & chicken fillet not even warm, ... if you guys cant be bothered to offer the basic, then please close the shop.

I've come back after many years thinking things have changed, but boy was I wrong. I ordered children's steak burger meal and a chicken wrap on its own. After eating at the time it didn't seem bad I quite enjoyed it, on way back home my 3 year old suddenly threw up by the time I got home a few hours later I started getting belly aches I went toilet and had diarrhoea straight after after that I vomited. Before I came here to eat I was absolutely fine .. health and safety need to close this place ASAP. I would not recommend this place to anyone. AVOID AVOID AVOID!!!!!🤢🤢🤢🤢🤢🤢

Doesn’t even deserve one star. Very rude on the phone. Ordered today, received a pink chicken breast from within our burger that my heavily pregnant partner was about to eat, clearly not cooked and they didn’t care at all. Absolutely disgusting I will never order from here again.