Wagamama sevenoaks

Good vibe and good friendy service but surprised that I had to wait over 20 mins to be seated, even though the restaurant was half-empty. Apparently, this was due to shortage of kitchen staff and lots of orders for delivery. The lady at the door saved the day with her apologetic yet bubbly attitude.

I stop going to Wagamama the quality decreases and variety of dishes were less and less….I gave them an other go. I was not impressed l.
My noodles did not have flavour or salt. I did not have the choice to have more seasoning since they don’t offer for you. Only you have spicy oil, oil and soya sauce.
The service was slow and they did not have all the restaurant full. The table was dirty … you have to pay your own bill via app where you have to put so many details like age, contact number etc etc. basically is kind of self service only they deliver your food to the table.

Very nice meal here, with very friendly and attentive staff. The food was all well timed, and hot. The drinks selection has got better, and I noticed a lot more vegan options on the menu. Will definitely visit again. Side note, they seem to do a lot of delivery, but it’s very well organised and doesn’t disrupt the restaurant.

Had the nicest lunch with my little sister today. Food was great as usual but today we were served by Sunny and she had the best customer service I have ever received. She was so attentive, sweet and funny towards my sister and I. It truly is rare to find someone in the customer service front that has Sunnys attitude. I really hope she gets the recognition she deserves as she provided all the smiles a customer could ask for.

We came at 8:30pm Sunday night after all other restaurants closed or fully booked. There were plenty seats. We ordered steak fried noodles, rice. Nice. The Portion is not for hungry customer. The payments must through scanning barcode and log in the website and put in details.

I had grilled duck donburi , and didnt like at all. I had it several times in the past and was ok but today the chef fai. led . I am a bit dissapointed.

Poor service. Bad etiquette, Lousy staff. Very limited Vegetarian Food options.

We waited in the restaurant and waited at the entrance for 10 minutes before somebody could come and talk to us. After 10 minutes, the staff came and without asking us to sit, spent 15 minutes telling us that there is hardly any vegetarian food and if we are still interested in coming in. His subtle message was that don't eat here - not sure if it was due to racism or in general it was like this. We said to him that we want to eat whatever is available and can we sit and then only he took us in.  Finally, we ordered the food and advised them that in our food we do not want any onions. The staff said no problem they will ensure this.

The food came, but it was full of onions. We called the staff to show that this has onions.  The staff told us that she had already advised the chef not to put the onions. She took the food away and brought another bowl of food, but this time again onion. We decided to eat and tried our best to take out the onions.  I asked the staff if you can not take care of one simple request how on earth do you address requests when somebody has allergies or is vegetarian?  His simple response was - "Oh apologies, I can give you ice cream for free"

Lovely staff, and delicious ramen! Highly recommend the pork belly ramen. The dessert (chocolate brownie option) was a bit small for the price, but tasted great! I will definitely be coming back.