PAYA Cuisine (Rickmansworth)

Lovely take away food. I'd definitely recommend the steak and black pepper dish. Staff were so friendly and cheerful. Warning to anyone coming from Liverpool though, it's not like our take aways, you don't get rice or chips with the meal, you have to order separately. I was gutted when I got back to the hotel and had no rice to go with my meal. I'd definitely eat here again.

Absolutely awful. Rang and ordered £42 worth. Came over 40 mins late. Cold and part of order missing. Completely unedible and a waste of nearly £50. Never again!

I gave Paya 2 weeks to solve my issue before publishing this review. They ignored me…

I waited almost 2 hours for my delivery (I was told it would be 40 minutes). Then when it arrived there were 2 items missing, one of them meant I couldn’t then eat my main as the main component was missing, so essentially, 3 meals missing and I paid over £50. I called up to ask if the missing items could be sent out to me but the person I spoke with told me they didn’t have a spare driver. They did say they would refund 3 main meals for me so whilst i would rather have had the food, it was a good gesture. However the refund never came. I reminded them twice and gave them two weeks to sort this but they have ignored all contact.

Terrible food . Worst Chinese I ever ordered. Took 90 mins to deliver and then after a few mouthfuls we through the lot in the bin. Even our cat turned its nose up at this revolting excuse for human food. It’s what one might expect at a soup kitchen for the homeless!

This used to be one of the best takeaways in the area, but the service and delivery has really gone down hill over the last couple of months.

Not sure what has changed, but it's not the place it used to be.

Terrible service, food took 80 mins to come. Poor quality Chinese food, probably the worst I've had. Fried Rice was a complete joke.

Don't waste your money!

Avoid!

Absolute scam artists. Used to really enjoy ordering from here, have ordered over a dozen times, but now they are incapable of getting an order on time any more.

I understand that places get busy but putting unrealistic times on Just-Eat and then instead of setting the food as out for delivery or still cooking, they just pretend it's already delivered. 25-45 minute estimate, 2 hours later and apparently the driver left 40 minutes ago, we're an 8 minute drive away.

Not to mention, the portion sizes have nearly halved for certain dishes with no decrease in price. Don't waste your time or your money.

Edit: Food has arrived, they've sent the wrong noodles, the "spicy" nasi goreng is bland, to all who tasted it & the quality of the meat on the ribs is shocking. Awful.

Service in this place is terrible. Twice now I’ve had issues with them and they just leave you hanging. I will never order from them again.