Pronto

FOOD PERFECTION!
The food from here is absolutely wonderful. Tonight I had the chicken and bacon burger and it was the best I have ever had. The chicken was massive and so delicious. The skinny fries were also so tasty and the Belgian Chocolate milkshake.......well.....it was out of this world devine! My husband also recommends the apple and cinnamon tart. I would highly recommend you stop off or order delivery/collection from here as soon as possible! 😋

The best first time here! The food was above and beyond what I was expecting, tasted amazing, massive portions and prompt hot/fresh delivery. The Burger box was from the future and meant it really felt like an at home restaurant experience, well worth price and looking forward to the next feast 😀

I've been a fairly regular customer at Pronto Hailsham since it opened a couple of years ago and was impressed by the quality of their take-aways; recommending them highly.
I hadn't ordered a burger from them for a few months and tried one tonight. What a drop in quality! I was disappointed to find that the burger patties were overdone and, in contrast, the french fries were soggy, white and undercooked. A noticeable drop in standard and presentation. It's a shame - I used to look forward to ordering them as an occasional treat.

System mite be a little messy. It's Fri I've worked all day gone to the pub and order a delivery. Get a text saying foods ready to pick up. So one asked to be delivered so we rung and said nah defo not for collection. They sent someone out ASAP to deliver. Food rocked up and was great. So no complaints in the end. Would use again maybe next time just to ring up and double check it's for delivery. But foods good

Order arrived an hour before selected time slot, cold and with incorrect items. I don't like to leave bad reviews but after the awful service from start to finish and the fact I have been waiting for almost 2 weeks for a call back or a refund it has left me no choice. Have spoken to numerous members of staff who won't give you their first name as it's against Pronto policy. No one in management is ever available. I can tell you the 6 month closure has not helped staffing or food quality and I will not be ordering from Pronto again

We've been to the drive thru twice when it's supposed to be open but there's a hand written sign stuck to the order window saying they are closed. Coffee and shakes have been nice in the past.

I’ve had loads of really bad experiences with pronto, but in a weak moment I decided to give them another chance. Food was good and delivery was very very quick but I would order again simply because that was nicest delivery man I’ve ever met. He was so joyful and lovely, a credit to pronto. He thanked me for ordering which was a contrast from the normal dump and run! 5 stars for that guy!

My first time visiting Pronto this evening, staff were friendly but the food was awful, completely inedible, we ordered two chicken burgers and a wrap, the chicken was dry over cooked and rock hard, couldn't eat it, the sweet potatoes chips were only half cooked, couldn't eat them either, the wrap was soggy and the teriyaki chicken inside very bland, the normal chips were okish, im the last person to normally complain but this was poor, the dog had it all. I phoned and complained but no offer of any refund just offed a replacement, no thanks, wouldn't recommend