Cock Inn Polstead

Beautiful setting, food friends, peaceful pub. Pub has large car park. Photos of Polstead.
We had steak with new.potatoes, salad, walnuts, blues cheese stilton and fish cakes and battered prawns for starters.
Very friendly start. Great selection of wine, beer, gin, spirits, cider.

Pub manager was very rude, waving his hands around when we ordered a drink. The barmaid later apologized. FOLLOW UP TO OWNERS REPLY: Unfortunately this is not a wrong review. There is only one pub in the village! On the 3rd September we came here at 12pm upon opening time for a drink after a walk around polsted. One member of our party asked at 11.50am 'I know your not open yet but can my daughter use your toilets'. The reply from the female owner 'Our doors would not be open if we were not open'. After that it went down hill even further. The male manager gave us constant attitude when ordering drinks to the point that a female member of the party had to walk away, and then later (maybe his daughter) a young female employee came outside and apologised for his behaviour. I can only report what happened, we were made to feel very unwelcome. Also looking at other comments and comments on trip advisor it seems a common theme unfortunately. If you don't like dealing with the general public don't go into the hospitality industry!

An absolute Gem finding! From start to finish, Amazing! As soon as we entered we were warmly greeted, drinks were very good, Roast dinners were very tasty, as far as one of the best home cooked Roast dinners we have had to date! Deserts!!! Were also amazing, look at the size of it!!!! We will definitely be returning, thank you so much, kind regards Clay and Clare

convenient place to stop for a pint while hiking, sadly otherwise avoidable.

food: fish and chips were good!

atmosphere: cute little place in a quaint village. sadly malodorous water was bubbling up next to our table. some other guests said they had experienced this before

service: folks working were kind, but quite stressed out and made numerous errors with us and several other tables whilst we were there, then lashing out at clients. their staff had so many internal miscommunications on our order that we had to cancel our sticky toffee pudding (post 30 minute wait).this might have been avoided had the cook not been outside complaining about bad clients (-1 star)for that 30 minutes. at all points the staff seemed defensive about the service claiming short staffing issues and being busy in spite of 1 in 4 tables being empty. other reviews reflect similar customer experiences over time

Thanks for the fish and chips. hope things work out!

A lovely, well run pub. Had a lovely family meal there today. Staff are all very efficient, polite and attentive, even when there were issues with facilities and rude customers. Would certainly revisit and recommend

Fantastic country pub, serving great beers and Fantastic food. Service was prompt and friendly.
We visited whilst out walking and will definitely visit again 😀
A real gem.

Lovely friendly village pub. Dog friendly as well. Open fire, great food and nice staff. Indoor and outdoor seating. Roasts on a Sunday. Fully recommend a visit.

A lovely friendly pub we have had a lovely weekend in Polstead mostly in the pub for good food and good company.Was also excellent new years eve and brunch on new years day. Thank you Debbie and Mick hope to see you again soon