Lago Lounge
Lakes Shopping Centre, Rushden NN10 6FA, United Kingdom
4.5
490 reviews
8 comments
892C+9V Rushden, United Kingdom
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Monday: 9–23
Tuesday: 9–23
Wedneasday: 9–23
Thursday: 9–23
Friday: 9–23
Tuesday: 9–23
Wedneasday: 9–23
Thursday: 9–23
Friday: 9–23
The decor inside is quirky and imaginative, food portions are large and it tasted great too.
I got the veggie sausage sandwich and it was packed with flavour, one of the best brunch items I've had!
The menu was varied, I settled for the mixed tapas and my wife had a vegetarian option. The price was very reasonable too and the service was excellent. They offered us the choice of going to the bar with table number in hand to place an order or seated at the table with a QR code.
We used the QR code which was easy to use and effective, the only strange part was the option to give a tip at the time of placing the order. Now call me old fashioned but I like to tip depending on the service, poor I won’t and good I will, I’m certainly not tipping ahead of receiving the food.
Another thing I noticed, once the food was received nobody came to the table asking if all was okay, on finishing nobody came to clear anything away. Very minor observation which don’t deserve a deduction on the star rating, maybe a half point so 4.5 from me.
We will eat there again and we will recommend it to friends.
They even have a few sofas.
There is also outside seating available.
Ordering is done online via a QR code on the table, then it opens the app.
A bit annoying and not the best when you cannot get a signal or you've left your phone at home, rather than having it at the table.
Lots of staff standing around so not sure why they cannot take an order..
Our table was dirty and sticky..
The toilets were pretty rank and dirty too.
Staff don't wear uniforms or ID so when someone came to our table wearing a hoodie we weren't even sure who he was..... !!
Great potential but the overall experience as a customer could be alot better.