Ffresh

This restaurant has the potential to be brilliant and certainly receives a good deal of hype in the press. It's almost never open for dinner, so we had looked forward to this visit for a while! Unfortunately it ended up being a bit of a shambles. We booked a table at 1800 for a 1930 show, which we thought to be ample time for two courses. We were seated on time but our first contact with waiting staff was 45 minutes later. Drinks and starters came at 1900. Mains then at 1920. The bream was completely bland, the lamb loin tiny and the chicken seemed like it had been taken from a ready meal. Waiting staff were apologetic and the two stars given here reflect the discount on our bill as a result of the delay. On the plus side the dining room is a lovely mix of traditional white tablecloth class and contemporary design, and the wine list fairly priced. A well-aimed cattle prod in the direction of the kitchen and management might sort this place out, as well as a few more waiters!

I give four stars because the food is excellent! I didn't get the experience of being served with care or attention. The staff is "to busy " . They forgot to come to take the order and we run out time. We almost late to the show. They're not looking to the client and they "run " soon after they're put the food on the table. We will like to come back but we are afraid to get the same experience with the service.

Me and my boyfriend came here before wicked last night not knowing what to expect. We had a prepaid set menu voucher and I was extremely impressed. The waitress was so helpful and nothing was too much trouble and the food was amazing! Highly recommend!

We arrived at 6.01PM with a table booked for 6.00 as part of a package with the theatre. We were told we were late & our table had gone..we were astonished...we complained. She said "come on".. (our fault and said the table was for 5.30). We then checked our ticket which had 6.00PM clearly printed which we showed her... She largely ignored this and didn't apologise.

Service appalling, attitude of staff lamentable, food average & small portions with inflated prices. Lacking atmosphere.

I had a meal on Friday night because I had previously had a very good experience at the restaurant, but this time it was very different. We were not allowed to sit in the restaurant, we had to have our meal in the bar, where there was a large group of Friday night drinkers who were getting louder and louder as the evening went on. I am slightly deaf anyway, so my mum and I couldn't wait to leave, and have no intentions of going back.

Last year we enjoyed a very pleasant pre theatre dinner at ffresh.This evening's experience was very different. Nothing dire but a series of disappointments. On arriving we entered the restaurant but were told our table was in the bar as the restaurant was being used as a cabaret venue. Not a disaster but a little disappointing. The menu was the next little disappointment. In place of the a la carte menu which had been such a pleasure last year there was a very limited choice, apparently a Matilda themed menu aimed at children.
Nothing against that per se but the venue's website could have warned us instead of tempting us with the chef's Michelin star restaurant experience. Home made burgers was another claim on the website but if my partner's burger was homemade I'm a Dutchman.
Ok, time to forget the experience and move on, next time we come to Cardiff we'll eat somewhere else.

We enjoyed a set of three course menu . The salmon tartare was good . The lamb dish was amazing . The raspberry brûlée was succulent . My hubby had the blue cheese salad for starter . The fish was abit dull in taste . The gnocchis had too much peas . The almond and apple cake were okay . The portion are generous though and friendly staff . Service was good .

Tonight we ate at Ffresh with their new menu. It was basically an assortment of small plates chosen from a book that would have rivalled War and Peace.

There were just too many pages to go through, taster menu, fish, meat. Vegetarian, vegan. All we wanted was a starter and a main course not bits and bobs.

This was more like a tapas menu not what we want when we go to a restaurant. Normally we eat there a lot but we wont be dining there again until they have an al a carte menu back in place.

Service wasn’t great with a waiter trying to clear away our used plates while we were still eating I literally had to stop him taking the one plate that still had half a flatbread on it.

We usually love the food there so we were seriously disappointed tonight.