The Mill Bistro Y Felin
Llanberis Rd, Pontrug, Caernarfon LL55 2BB, United Kingdom
4.5
157 reviews
8 comments
4QR7+JQ Caernarfon, United Kingdom
Location reporting
Claim this location
Monday: Close
Tuesday: Close
Wedneasday: Close
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: 8–17
Tuesday: Close
Wedneasday: Close
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: 8–17
sat in with plenty of tables available, we were just told these were all booked for 12 or 1pm. Even after us explaining again we only wanted a quick drink (and cake) & wouldn’t exactly take over an hour to do this! We did manage to get shoved in the corner and got our drinks (and cake). We realised when the drinks arrived we had been charged £3 for a very small glass of children’s cordial! Having checked the menu this was wrong so had to ask for a refund from a grumpy staff member. At the same time we decided that this place wasn’t for us for our planned evening meal so asked to cancel our evening booking and get our refund back. Unhelpful staff again not wanting to refund us straight away saying not entitled. Did finally get it with the staff member who refunded us saying, ‘Don’t come here again’
I tell you what, we don’t want to visit such a horrid place, never have we experienced such rude staff!!!
I would AVOID this place.
A big thumbs up!
Booking is advised on a weekend!
Update: We came back to The Mill today 1 year on and it is just as good as before. Today we had sautéed mushrooms, steak, meatballs, sticky toffee pudding and creme brulee. All of which were perfectly cooked and tasted great. The staff were helpful and friendly. All covid-19 safety procedures still in place to make you feel safe. I recommend booking rather than just turning up.