Subway

I was served my young man, named Bryce. He was very polite, and made sure my customised sandwich is exactly as I wanted. Good food to go or to eat in (few tables avaliable). Food is also not too pricy, and tasty.

Disappointed with the online Kingston Upon Thames. There is short guy who always in a mood to say that they don't allow dine-in. Thrice has he denied and once he said 'cleaning' as the reason. It's very customer unfriendly when you get the feeling that you are unwelcome. Maybe Subway should train these customer facing guys. Having said that the other guy who mostly is in kitchen is very friendly. May be a swap is needed. After 3 times stopped going as there are lot other options close by. Food is great as with any other subway.

I ordered the steak and cheese wrap toasted but it was cold in the middle. Should have taken it back.

Clean and sanitised place. Food was good. Staff were really friendly.

Nice place to rest as well.

The food was served quickly. It took some time to make my coffee but the coffee was good. So I am happy.

The sub is alright, but the staff have their buddy chilling there and they tell me "Sorry, we only do takeaway". Basically shooing me away. They clearly don't teach them customer service over there at Subway HQ.

really bad indian worker in this place
he never lets anyone dive in
and terrible attitude towards customers

One employee, young woman possibly of East African descent, was extremely rude. She was swearing at me non stop, refused to finish the order and almost physically attacked me in the store. Another customer had to intervene to get her away from me. Terrible service with unprofessional, verbally abusive, rude staff.

You asked me to rate you and gave me a free cookie for it so here's my rating:

You forgot the sauce on my sub. Uber eats forces you to pick two sauces so i picked no sauce as my 2nd and you ignored the bbq sauce as my 1st.

Thanks for the cookie though, but next time you want to bribe me for ratings get my order right :)