Subway
Unit 16, Heathfield Retail Park, 46 Liberator Dr, Ayr KA8 9BF, United Kingdom
4.1
77 reviews
8 comments
FCH4+H2 Ayr, United Kingdom
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 10–19
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 10–19
If you are looking for a quick Sub to takeaway, do not waste your time going in to order here as Just Eat orders are priority....... Just went in and stood for over 5 mins with 2 other customers. Nobody acknowledged us and they were making Just Eat Subs for takeaway. One left and myself and the other still waiting to be acknowledged. I then stated "I take it that Just Eat is the priority" . The reply I got was "Yes it is" that was all no further explanation or apology for the wait or how long it be till they can serve. I had to walk away absolutely fuming. Disgusting attitude, it's probably best that Just Eat is priority since it's faceless and no interaction is needed with a customer. They clearly have absolutely no understanding of customer service or even basic manners. You should either close your doors to walk-ins or ditch Just Eat. The only positive I can provide right now is that this is common all over, Just Eat is ruining customer experience it's clear that chains like Subway can't handle both.