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Securasound Limited

The Hollies, Chester Rd, Whitchurch SY13 1LZ, United Kingdom

Securasound Limited
Security system supplier
3.8
9 reviews
8 comments
Orientation directions
X8F6+45 Whitchurch, United Kingdom
+44 1948 667600
securasound.co.uk
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
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Maureen Scott
Maureen Scott
DONT WASTE YOUR TIME & MONEY This Company is a joke that is why i am writing this review.The item they sent was different to the advertised item on the website,when queried, The Manager said it will do the job the same .it was not what was ordered and certainly did not respond to the add on their website I have ended up losing £12 p&p that was promised to be returned to me and has not. I had to cancel the engineer,made endless phone calls & emails because this company think it quite acceptable to send you something different to the item they show on the website.I have spoken to Citizen advice and they were informing Trading Standards.GOODS ARE NOT THE SAME AS ADVERTISED ON WEBSITE. POOR CUSTOMER RELATIONS.
Philip Wainwright
Philip Wainwright
Very helpful and knowledgeable great service
The Dodington Lodge
The Dodington Lodge
Excellent CCTV
Andrew clutterbuck
Andrew clutterbuck
Didn't have item advertised and failed to inform me resulting in unhappy customers on my side I had to chase them up and given a rubbish explanation. Got the impression they just couldn't be bothered.
Stephen Hyslop
Stephen Hyslop
Contacted Securasound by email for information regarding a replacement for my door entry system, very quick reply and very knowledgeable on the systems available. Did not try to sell me the dearest option and delivery was quick.
New system did have a fault but one phone call to Jason had the problem solved, replacement unit sent out overnight and now working perfectly.
Highly recommend and will definitely use in future.
Gurmukh Panesar
Gurmukh Panesar
Great customer service. I needed to replace my intercom handset and didn't know which one would fit. Securasound helped me find the right fit and also ordered an additional part which allows for an extra button.
Konstantinos K
Konstantinos K
Very quick to reply and very quick to send my item (which they correctly identified from a photo I sent). I was very impressed and I would definitely recommend them.
S L K
S L K1 year ago
Fitted alarm but a year later have no staff to service it. Also abrupt. Al simple job but doesn’t want to help. If you haven’t the staff stop advertising…..
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