Good location... nice lodges, clean & quiet, We booked one that sleeps 6, we were a party of 3, it would be a struggle relaxing in the evening as downstairs living area did not have enough seats for 6 people, might be ok with part of the party being children.. information pack needs updating & maybe adding some walking ideas. The wifi was a struggle to connect, picked up a different wifi but very poor signal kept cutting off... radiator in one of the bedrooms didn't work so the room was cooler.... all in all lovely lodges just need the little comfort things working properly.
Stacey Cass
A lovely big house perfect for big parties. The big kitchen meant we could all pitch in with the cooking and the large dining room was perfect for dining together. The log fire in the living room is an excellent touch which made the place feel very cosy. Beware low ceilings on the top floor and on the stairs, a few of our taller friends (6'3 and above) bumped their heads a few times.
Wayne Pitchfork
First the good bits. Good property in a great location and a fair price. Now the rest, fair price if everything worked as it should! Now I accept that faults might happen but for us staying (end of Oct 2020) it was important for something like THE OVEN to work so we could feed us all. We contacted one of the owners (Erica) to explain the situation. I'm not sure if it was a bad time to be contacting her but the only way I can describe her is rude, patronising, obnoxious and unhelpful. She might say "I did offer the use in another kitchen (in an empty let about 30-40 metres away) or a microwave (which I don't use at home) " but for a family of 5 this is not acceptable (also a couple of us have tricky dietary requirements). The phone reception was almost none (which is OK if you have no problems so I had to stand outside in the rain whilst being patronised by Erica) and the WiFi was not working so it reduced the methods of contact with the owner,who was very patronising in regards of explaining that too, apparently "I wasn't following wifi instructions correctly" etc. At no point was there an apology in regards to faulty products which would have been the least someone could have done or even suggested the "hot tub" (extra £30) would be complimentary because of the inconvenience. Also we had 3 children which Erica said could not play on a green area outside because they would create too much noise (although it's sold as a family letting) Maybe with some training in hospitality this could be averted. The maintenance guy on the other hand done his best, was very helpful but couldn't solve the issues. If there was some form of apology etc for the inconvenience instead of a cold proprietor, I wouldn't have left this review. I believe it is only fair to leave this for any future CUSTOMERS
Viraj Pattni252 days ago
The location was lovely. Me and my fiance got engaged here. Ruined by the host, Erica who blamed us for her faulty Glamping gear and when our clothes and luggage got soaked, offered nothing in return.
Stay away from the glamping, it's all cheap amazon stuff.
Alan Aston344 days ago
Never had a lodge stay before, but if they're all as good as this I will definitely do more! Very clean well provided and presented, in a really good location to access lots of areas of the forest for walking and numerous good gastro pubs within a 5 minute drive , plus the hot tub is amazing, loved a soak first thing watching the bird's on the feeders, do yourself a favour and stay here 👍
Christine Foster2 years ago
Beautiful lodge, home from home. Great base for all the amazing things to do around the Forest of Dean.. Its all just there, on your doorstep. It is all so peaceful... The hot tub is an added bonus. We will definitely be back and will be recommending it to our family and friends.
Marion Adams2 years ago
The Lodge was lovely just a shame there were no fans as it was so hot at night, hot tub brilliant lovely to relax in after a day of walking. Definitely would go back there as well worth it for the rest ans scenery!!
Kelly Bevan2 years ago
Fantastic location, very friendly and comfortable. Everything you need for a break away. So pieceful and beautiful. We will definitely be staying here again. Highly recommended. Stuart and Kelly South Wales.
Good property in a great location and a fair price.
Now the rest, fair price if everything worked as it should! Now I accept that faults might happen but for us staying (end of Oct 2020) it was important for something like THE OVEN to work so we could feed us all.
We contacted one of the owners (Erica) to explain the situation. I'm not sure if it was a bad time to be contacting her but the only way I can describe her is rude, patronising, obnoxious and unhelpful. She might say "I did offer the use in another kitchen (in an empty let about 30-40 metres away) or a microwave (which I don't use at home) " but for a family of 5 this is not acceptable (also a couple of us have tricky dietary requirements).
The phone reception was almost none (which is OK if you have no problems so I had to stand outside in the rain whilst being patronised by Erica) and the WiFi was not working so it reduced the methods of contact with the owner,who was very patronising in regards of explaining that too, apparently "I wasn't following wifi instructions correctly" etc.
At no point was there an apology in regards to faulty products which would have been the least someone could have done or even suggested the "hot tub" (extra £30) would be complimentary because of the inconvenience. Also we had 3 children which Erica said could not play on a green area outside because they would create too much noise (although it's sold as a family letting)
Maybe with some training in hospitality this could be averted.
The maintenance guy on the other hand done his best, was very helpful but couldn't solve the issues.
If there was some form of apology etc for the inconvenience instead of a cold proprietor, I wouldn't have left this review. I believe it is only fair to leave this for any future CUSTOMERS
Stay away from the glamping, it's all cheap amazon stuff.
We will definitely be back and will be recommending it to our family and friends.