Big Yellow Self Storage Wandsworth

Had a bad experience. Got hit with a bunch of charges on leaving taken from my deposit. One was apparently security call out that could not be explained to me by any member of staff. Secondly was a penalty for not giving 7 day notification of departure date. The staff were notified in advance by phone, this was not documented and I was charged an additional week. I had a bad experience, I personally cannot recommend them.

Fantastic staff with good customer service skills which brings Big yellow self storage to 5 star. Special mention to Leon, Andrew and team they are really good with their presentation.

I’ve just rented a storage unit for an amazing price offered. The customer service was brilliant, from online quote, through to follow up calls explaining the process and terms and conditions thoroughly. The check in process was easy enough both online and in person, Leon at the Wandsworth branch was really helpful and friendly and super professional. Looking forward to moving my stuff in!

Absolutely wonderful service from all the team - especially Paula - she realised I was in a bit of a rush and so was able to help me speedily, professionally and in a friendly way. 5 star service!

Prices are matched easily, but awesome service is not. The great and friendly service given to me by Andrew is the reason why I chose Big Yellow vs. Safestore 😊

I had a very pleasant experience. Customer service was second to none.
All staff were really nice.

Lisa the Assistant Manager was very helpful and friendly with a professional attitude. She really helped put my mind at ease with everything I was unsure of, and explained all info to detail.

Bless you and thank you, Assistant Manager Lisa, for a 5 star service!!
Your help was much appreciated.

Andrew & Lisa were great. They explained & took us through everything and were very helpful when we needed help in complying with Big Yellow's ID requirements.

Leon was very patient and helpful. He took the time to show us a couple of units to make sure we got the correct one.