Shurgard Self Storage Norbury

I have now used Shurgard in Norbury for about two years.
And I would say that my good initial experience with them has been enhanced.
Great access and excellent customer service has continued. All at a good price, offering real value for money.
And I have come to really appreciate the genuine, friendly, highly professional staff in the Norbury branch, who consistently deliver a good experience with their personal care.
The manager and staff are excellent. It is a pleasure to deal with all of them.
Highly recommended.

The worst customer service ever. After they inform you that your unit is ready to use, they are calling to tell you that it is not available anymore. There is a lady, who instead of apologizing keeps shouting that computer can make mistakes and there is nothing she can do. When asked if there is an option to transfer the booking to a different store , she shouted NO, if you want your money good if not ... and hang up.
Very upsetting. Apparently the most of their staff is the same. I've tried to contact other brunches in hope to transfer the booking all said that they will contact me late, of cause they never did.

spoke to Kayla to enquire about some self storage. very polite and friendly, definitely will recommending Shurgard Self Storage for customer service alone.

Met Daniel a great and really helpful guy. He made things so much easier for me. He is real gem.
And I’m so so happy with the storage space he helped me to get. I’m over the moon.
Cheers!

Daniel provided us with a smooth, seamless and absolutely amazing service. I would recommend Shureguard Self Storage Norwood everyone looking for storage solutions.

Excellent customer service from Daniel. He helped me set up my account and rent out a unit a few months back and was very helpful, explained everything very well and generally made the whole experience easy and stress-free. Would definitely use the service again - thank you!

Dealt with Nic both times we rented. She’s knowledgable, enthusiastic and patient. 👍🏾

Very pleased with the service received today at the Norbury branch of Shurgard. Daniel and Kayla we both very professional, knowledgeable, and friendly. Nothing was too much trouble when assisting us. Thank you both for your attentive attention.