Access Self Storage Islington
48, 48A Eagle Wharf Rd, London N1 7ED, United Kingdom
4.4
153 reviews
8 comments
GWM5+J6 London, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–17
Sunday: 10–16
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 8–17
Sunday: 10–16
Received 4 emails with links for me to upload my personal ID related documentation ahead of check-in. None worked. Received 3 phone calls with 1 from central customer services, and 2 from the branch itself. All stating conflicting information. So after wasting my time like this, they still had the gall to hurry me in a rude manner to get to the office 1hr before closing so we have time to go through paperwork and do the check in. If I would’ve not been I’m such a rush to deposit my items, I would’ve taken my business to another self storage supplier right there and then.
Their systems weren’t working properly on check in, so things took longer.
Then to cap it all off, after checking in and depositing my things in my locker, the lifts were not working to go to the ground floor. A misleading sign implied I shouldn’t be using the lift to go down without any items. I could barely find my way out through alternative paths / emergency exits because of loud red signs warning me I’ll be subject to a fine if I open emergency door.
Horrible, horrible experience all round.