I went to Clarks today (6th Sept 2016), to have my daughter's foot measured and to purchase some shoes. After a long wait, no assistant helped so I decided to measure my daughters foot. At least then I would know her size. There were a few mothers in the shop and the assistant was clearly busy. So to help ease the pressure on her, I decided to use the tool to measure my daughter's foot. The assistant saw and snatched the tool from my hand and said customers were not allowed to use it and slammed the tool back in place. Then she walked away and helped another customer. I've dealt with this particular assistant before and she is a rude, obnoxious woman who lacks basic manners. I suppose it's better to shop online then at least you don't have to deal with an assistant who is toxic to customers. Can someone send her on a training course so she learns about customer service and not irritate customers?
KASSIE Knight
Very helpful staff, unpressured and reassuring
Noxee Remorseless
Nice kind and helpful staff.
Cecily Wright
Helpful, unpressured and good choice of toddler shoes.
Vladimir Iarosenco
Clarks as usual, but less busy than some others
Chris Owen
Good booking system to go during quiet period. Staff helpful, professional and efficient.
Helen Canner2 years ago
Ordered 2 pairs online for collection. The refund of the pair that didn't fit was quick and easy. The staff in the Beaconsfield Branch were friendly. The boots are fabulous.
Sara Selvarajah2 years ago
Prompt service and very helpful. Shame they didn't appear to have many shoes in stock
