horrendous attitude the staff have in this store so not recommended for a happy shopping experience, very disappointing
Agnieszka K
Got a bag almost a year ago on Oxford street and today went to the shop in Westfields as the material along the zip has ripped. I have been buying shoes and bags regularly in Dune for the past few years and nothing like this has ever happened, it used to be good quality. Wanted to ask about repair. Fair enough it was too late as there's 6months guarantee but assistants were rude. First asked if it was really Dune( finding it for some reason hard to believe) and the second one said that she never sold it in Dune, that she couldn't remember that bag. I felt like a liar, pretending to have their bag and trying to have it fixed for free. That seriously put me off and made me feel upset. I think it's time to change the shop and brand.
Roberto Cosenza
Nice shop but they never have any of my sizes in stock. I end up buying online and returning to the store if they don't fit
Maralyn Ragg
Enjoyed shopping here with my friend although most of the shoes are rather on the high side and totally impractical.
Zak h
Good choose of ladies shoes. Would recommend shopping around for better designs.
Николай КУРЬЯН
Very nice shop with big choice different footwear for men and womens. Very nice shoe design and very great quality! I recommend visiting Dune. Also very friendly staff.
Sal M280 days ago
No customer service. I wouldn't even treat a stranger with so much disregard let alone a customer. One staff member specifically was quite rude and had a lot of attitude. I decided to leave with my mum as I genuinely couldn't t sit there any longer. I felt like asking for a shoe was too much of a hassle.
Adil Akhtar2 years ago
Walked in. After 5mins sweating as the store has no ventilation or aircon. Terrible to see this from such a company.... you can clearly see Staff are suffering in the heat also...
