Horrible customer service. Zero enthusiasm or even basic level of engagement with the client. Every query was met as if we were asking the biggest favour ever. Real shame as the product they have is really nice. Not sure how they are doing with figures and targets,but think they could increase profits significantly after basic customer service training.
Alexey Drozdetskiy
Good selection. So, will likely be back. 4 stars - as some of the associates were too busy chatting with one another instead of engaging with customers. It was a busy day, I suppose, and a bit of rest was important :)
Faizol Aboubakar
When I walked into this store the staff was giving me dirty looks and I won't shop here
Bryan
Small selection, rude staff
Charlotte Perera
Great value and brilliant customer service. I had to change my sons shoe size, there was none in his size at the store so the lady was kind enough to arrange a home delivery.
Maurice Greenland
Just walked in to this Bromley branch and the two ladies working there couldn’t even be bothered to greet or interrupt their conversation to acknowledge that a potential customer was in the store. It’s Christmas and I was the only person in there, no wonder! Do your job!
Joanna Nosal-Charowska
Received a really good service, did not expected they will be so understanding with faulty item. Thank you!
Mia Clarke231 days ago
Alex (store manager) gives perfect customer service , thank you for being so helpful and polite ! he needs a promotion!
