Size?

Products are great, one of the staff need a attitude adjustment he was quite rude to my friend who's not long got out of hospital, felt judged by the way he looked but I guess the others were OK

Good range of products at keen prices.

Friendly, helpful and knowledgeable staff who are willing to listen and help as best they can, pleasantly professional and capable.

A favourite for my daughter, always finds a pair of trainers she likes. Mostly have her size in stock.

Decent selection of clothes however there isnt enough hats or shoes

Love any kind of trainer/sneaker shop. Altho this is really small and doesn't really stock alot.

Best shop in Cardiff for trainers, enough said.

Very poor online customer service. 13 days after placing my order online I contacted them only to be told it was lost in transit on day 2 by the courier. No communication was sent to me and it took me ringing to find out. They could see this was the status within 5 seconds of looking at my order so clearly some form of notification was present.
On agreeing for them to resend, I have not been provided with any updated order or tracking information.

From the beginning, the plethora of staff seemed flummoxed by my desire to buy a pair of shoes in a size they did not have in-store. This shoe store were for some reason unable to help me order a pair of shoes? I was told to go home and buy it online. I did so, naively expecting to receive the pair of shoes for which I paid.

In a baffling turn of events, my order was cancelled and I received no notification nor reason for the cancellation.

I am, however, glad that in the end they will not be receiving my business at present nor in the future.