A G Meek

Went into Cardiff store today looking for shoes for a wedding following a recommendation. Lovely choice of shoes but shamefully unhelpful staff. 3 Ladies stood around counter chatting about themselves, ignoring customers. No offer of help and even worse I overheard them laughing at another customer. Needless to say I took my custom elsewhere to a store not so far away where customer service is second to none

We went into the Cardiff store at the weekend as we were lucky to win a pair of Lelli Kelly shoes for my daughter. When we went in the staff behind the counter smiled. I explained we had one the competition and they asked which shows we would like. We chose some and they brought them down in 2 sizes. They tried both styles and advised on fit. My daughter was very excited but they spent time to show her what came with the shoes.

We went to the Cardiff store... they falsely priced Dr Martin boots as £135 (on the label) and when we took them to the till, they tried to say that they were £149. After my mum politely informed them that the label on the boots said otherwise, the person working at the till very rudely said that the label was wrong and that she would not charge the price of the label... we brought up the fact that it was false advertisement (which it is) and she said "no it's not because I don't have to honour that today". How rude ... this is a warning not to go there if you are looking for a shop with friendly staff to buy shoes from... ahh well, she lost her customer sale. To summarise, the customer service was appalling.

Boots only lasted 2 months. The woman in the shop was stroppy. The owner won't let any staff decide on refunds / replacement issues so had to hang around town all day to wait for him to return to the store. He argued it out and the easiest way to get my fussy daughter some shoes and get out of the shop was to accept a second pair at half price. Looking online now ag meek are selling them at twice the price of other retailers anyhow. Their handling of the situation was poor. I feel let down and am put off from purchasing from independent suppliers.

I wasn't happy with the outcome. I've now spent a lot of money on 2 pairs of rubbish boots. I could have bought 1 pair of doc martins for less which would have lasted 3 times as long. I have I only accepted the half price boots because I literally had no other option. My daughter had no shoes.

Lovely store with very good range of shoes to suit all budgets - helpful, friendly staff.

Took a pair of badly worn ankle boots in to see if they could be repaired before throwing them away. Matt said he could definitely repair them and they now look as good as new! I am absolutely delighted. Thank you Matt

I had a wonderful experience, chose the right store to buy my shoes. Lovely, helpful staff. My Ruby Shoo shoes were so comfortable for the wedding, I didn't take them off!! Thank you so much!! 😁

Looking for a pair of navy Ruby Shoo shoes for my son's wedding. Had seen two pairs I'd fancied on the Ruby Shoo website but unfortunately they didn't have my size. I then discovered that A G.Meek sold Ruby Shoo. Both pairs were on display in the shop however, the navy ones weren't in my size(5) and the ones in my size, they only had in mustard. It was suggested I try on line. I did manage to find on line with A G Meek a different style Ruby Shoo I liked in my size and ordered them. Unfortunately I had an email the next day to apologise that these shoes were not actually in stock there had BN an error with the wrong shoe box being scanned. They did suggest an alternative but it wasn't quite what I was looking for.