James & Rose Bespoke Upholstery

We had our bespoke sofa delivered yesterday and are completely over the moon with it! The quality of it is amazing. The service from James & Rose has been brilliant, they have kept us updated with our sofas progress and even emailed pictures during the making of it! If you are looking for a great quality bespoke sofa, look nowhere else but here.

The quality is unreal. The style and all the details I was able to choose came together really beautifully.
There were countless emails between me and someone at the company (Dave) full of questions from me and help in making decisions on the styles, dimensions, support I needed etc. He persevered through it all and was helpful and friendly the entire time.
I can not fault the service or end product. I would recommend them in a heartbeat and I’ve already had a Family member think about replacing their sofas with James and Rose.
I really needed the chair and sofa to be supportive due to health conditions and they are incredibly supportive. They have just the right firmness to support whilst still remaining comfortable. I also wanted a particular style and I found there to be quite a limited choice of styles at various high street stores. I found that in the main shops the only real options I was given were for the colour of the feet, and even this the options were limited to two. Neither were what I wanted.
The space where the sofa was going to go was a 3 and a 1/2 size sofa space which again meant that shops I was looking at weren’t going to fit.
Being able to be a part of the design process and have so many options within that process was amazing for me. I loved being able to have the sofa suit what I imagined in my head (although of course they surpassed that).
In the future if I ever wanted/needed to reupholster my set or buy any other items I will go back to James and Rose without a doubt.
They guarantee the frame and springs of their sofas for life, and stitching, buttoning and cushions for five years. And I can see why they can make such a promise.

From start to finish I can't say enough praise to be honest, absolute pleasure to do business with. We visited the showroom and had a tour of the workshops. We ordered our custom made sofa on the day we visited and within 4 weeks we had delivery! Ahead of the agreed schedule, amazing service. The delivery team also deserve a praise, they took time and care installing the sofa making sure all detail was perfect. We'll done James and Rose, congratulations on your service, product & business savvy, a pleasure to order from.

We absolutely love our new Victoria 2 seater sofa in cuba salsa and golden brown patchwork, bought to complement the 3 plain seater cuba salsa leather sofa purchased 14 months ago. The service from James and Rose is second to none, from ordering to delivery, everyone is very friendly and helpful, answering the phone or emails quickly which is a big plus with us. We cannot recommend them enough. Just need to keep the cats and my husband off the new sofa, it's mine!

Absolutely love our leather 4 seater, 3 seater, swivel chair and pouffe from James Rose!!! The quality and workmanship by far the best I’ve ever seen!!! The couches are sooooooo comfy. I wouldn’t go anywhere else now!!! I absolutely love the smell of leather as you walk in our lounge. Everyone that walks into our lounge, is like WOW!!!! I love your sofas. The process from ordering, to delivery was streamline. Thank you James Rose for our fabulous sofas, I couldn’t recommend enough. Very happy customer.

We are so happy with the sofa we bought from James and Rose. They went above and beyond to find exactly the fabric we wanted and made us the most comfy, perfect sofa imaginable. We have had it for a few months now and it is great. Skilled craftsmen and brilliant customer service - thank you.

We were looking for a double sofa bed, to fit in a small 2 bed cottage. After trawling around the usual high street and online traders, we found James & Rose. From our initial telephone enquiry, visit to the showroom, through to and including delivery the whole experience has been a delight. David and the team are experts in their field and a joy to purchase from. The trip to the showroom, if you can spare the time and make the journey is very worthwhile. The finished products are of an extremely high standard and the customer service is excellent. We are thrilled with our new sofa, it looks bespoke and gorgeous and our daughter, currently home from Uni, tells us it's a very comfortable bed. The bed action, takes a minute to unfold and the same to fold away, very simple and easy. We found looking for reviews for good quality double sofa beds very mixed. I can honestly say the sofa and the bed are both 5 out of 5 stars, as is the customer service. I would definitely shop with James & Rose again and would add, it doesn't feel like shopping but a real relationship with artisans. It's an honour to own one of their bespoke pieces and we would recommend them beyond 100% Thank you David and the team!

Love my leather sofa great company very happy going back for chair would recommend to others