ScS - Sofa Carpet Specialist

Very good service, we were encouraged to try the furniture, and directed to the most comfortable and easy to use furniture for our needs. After explaining what our needs are, we was told the most important thing was posture supporting, and also shown the colour that we asked for. We then had a choice of finance or cash. The Manager told us our delivery was due two weeks before Christmas. The staff are very friendly and not pushy, you make the choices not them, and that's how they make you feel. Happy and satisfied.

I just finished painting and went into the farnbough shop. Once Nick had finished with the customer I explained my mum was buying the carpet for our house as we just bought it .I have been in farnbough in the past received great customer service so I thought go through their.
Nick didn't seem interested in one bit in my service and didn't really care so I left and told him I would be back but I never came back.
Mum went to Mansfield and dealt with Gareth Thomas and thecustomer service and the help has been so amazing couldn't fault the service. I just want to say thank you from me and my family to Gareth Thomas.

I believe his name was Niall. His service was brilliant. Upbeat and provided us all relevant info, including a heads-up on delivery times.
Took an interest in why we were shopping in his store. Thanks

Brought a sofa from here paid over £1100 excluding the £250 on top for 5 year insurance.. 18 months in the cushion covers started to rip for no apparent reason.. looked at insurance documents that clearly states it was covered.. so contacted them they came out acceses it and refused to cover it.. ( all About the money those guys ) so we PAID scs to make some new ones day before delivery got a email not a call a email saying Fabric as been discontinued and we no longer will be getting the replacement.. we paid and placed the order 2 months prior.. the sofas take ages to be delivered and poorly made rubbish.. the sales people are pushy the call centre staff are rude.. avoid SCS and spend the extra and go to sofolgy. They look after there customers and treat them with respect including aftercare..

Great place for sofas or carpets, wide variety of styles and colours to match any room, always friendly and helpful staff on hand too.

Served by Niall at Mansfield store. Easy process and very friendly. Can’t wait for our new settee to arrive!

Very efficient, helpful and informative manager.
He gave us time for decision making too.
Beautiful leather furniture purchased and bargain clearance stock items too.

Staff in-store patronising which I wouldn't even care about too much, were it not for the fact that they were wrong twice. Fitters were argumentative after doing a subpar job. Use Carpet Right.