Turner Sports UK - TurnerMAX
Unit 6 & 7, Sidings Industrial Estate, Wetmore Rd, Burton-on-Trent DE14 1SB, United Kingdom
3.8
15 reviews
8 comments
R96F+P8 Burton-on-Trent, United Kingdom
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Monday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: Close
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: Close
Sunday: Close
After countless phone calls and emails with no response.
I have had to use PayPal to receive my money back as they don't ever respond.
Unfortunately there was a mix up with delivery with the wrong product arriving, but after a couple of emails, the issue was sorted out quickly and well above my expectations.
The staff I dealt with seemed to really value me as a customer and endeavoured to resolve my issue as quickly and painlessly as possible.
I’m very impressed with both the product I received from the company, and the level of customer service from the staff.
Would definitely purchase more from them in the future. Thank you TurnerMax!
Derrick Emptage
IN REAPONSE. Please don’t lie. Cardboard? That implies a box or some sort. No it was a plastic case that you so boldly claim it comes with, which was smashed. That was inside a sack with a thin cardboard sleeve to hold the case shut. Unfortunately the case was the part I wanted for storage and paid the extra because you advertised it. Nowhere in your ad did you say the case was for transportation only. What you then did was ignore me in the hope I’d go away, after asking you to resolve quickly because it was a birthday gift and I needed to get a replacement.
I have the photo’s of the case to show the truth. I have also kept all the emails with the false promises of courier collection. So sad that you treat your customers so badly and then lie to cover up your appalling treatment of them in reviews.
Excellent customer service and the products look great value for money. Will definitely buy from here again.