Tried to return trainers I wore once (perfect condition) sales assistant refused and told me there was nothing I could do. Sales assistant was kind of rude and didn't really try to engage with me.
Clare Harding203 days ago
Not the best on service. Not much choice. Checkout assistant v helpful though. Need more staff on shop floor in the week.
Faisal Ahmad264 days ago
Went to the sutton store for the first time today on 24th June a Sunday. Closed due to lack of staff. So many good people who would love a job but the people who get employed and especially the youngsters pick and choose their days to work. JD sports wake up and employ people who can be bothered.
Nou I325 days ago
Small store but good customer service.
Mr PiP1 year ago
Welcomeing staff ,, nice chat and good knowledge of there products 👍 well done jd sutton !!
Amber2 years ago
Absolutely no effort to deliver standard customer service, waited ages for a pair of shoes even when the shop was empty. Not a smile could be seen between the staff. Everyone was so sloowwww.. No sense of urgency to prevent customers from waiting in the que. Felt like I was in a scene from The Walking Dead.
S BK2 years ago
I went there on several occasions, young staff are very helpful but the manager’s attitude is always very dismissive. I didn’t buy anything, he didn’t even acknowledge when I was talking to him. I went to Sport Direct and bought a pair of Adidas boots there for my son, staff there was very pleasant and helpful.
Donna Pizzy2 years ago
The shop itself I found was a bit tight to browse around. I have no problem with other people buying from this shop, my personal side is very expensive items. But otherwise very tidy and well organised.
