Sports Direct

Rubbish customer service. Wanted to try on a pair of trainers. Balding blonde guy with the long hair went to get some. He mumbled something about them and when I asked what he said, he repeated it slowly to me as if I was stupid. They really cannot be bothered...

Great experience from entering and asking for what i needed to finding me the right walking trainers size

Excellent service
Did an exchange no problem .
Girl on check out Excellent

Plenty of choice in most now a days each time you go good prices for medical

Staff a bit off putting . Bad attitudes

I wouldnt buy anything from sport direct unless i know that im 100% sure im not going to return it for whatever reason. They hav a no refund policy and only credit note. Which is ok... but then i feel that few months ago the policy was different.also last time they asked for my orginal card when i needed refund on a shoe that didt fit me. But its werid i paid with google pay but they cldnt refund me back same way i paid...ermmm y??? i dont kno why but i feel like there is always some messing around when it comes to refund. So im not very happy about this. And its not the first time its happened alot that i needed to post this because i wish someone had warned me

Got the pair of sports shoes wanted but with little/no help from staff. The shop is badly laid out with footware all over the place. Advised to shop on line!! Do they want to work?

I popped into the Chester shop today, very pleased with the service that I got at the tills. The young lady was very pleasant & very polite....she's a credit to your store.

Steve