Sports Direct

Has a wide range of sport goods for a starter in most sports. Obviously the range is generally the lower end of the price and quality range so if your experienced in the sport you may need to go else where. But is does a good job.

The staff are helpful and usually are willing to give advice, and the prices are very good. The quality is decent, good relative to the prices and all in the shop which is nice... I usually go here when shopping around for new shoes.

Shop assistants are not helpful at all / if you find one!!!
Tall guy with black glasses ( manager/door mate...), rude as a ...

Please get him a training about how to communicate with customers or just replace him.

I don't recommend to buy anything here

Visit the store looking for trainers. Found a pair that I liked but unfortunately didn't had my size in stock. Darren the sales representative were amazing and went out his way to find me a store close by with my size in stock. This guys is s huge asset to the store and have a great personality. Thank you very much Darren

Extremely limited stock of women's clothing. I was looking for a proper sports top but instead there were just a handful of cotton t-shirts, which you can get in any shop and definitely don't want to use for sports, unless you think crazy golf is a sport ;)

Appalling attitude to customer service experienced today!

Friend wanted to swap a £20 box of underwear, that had not been opened. Had receipt. Was told by sales staff that it was impossible, as they don't accept even unopened boxes. The section they were in was a total mix up of sizes and styles, even though they looked the same. Insisted he would have been told when bought that you could not return. How can they prove this? Why don't you put a big sign by the underwear section that under no circumstances will you swap even if you inadvertently pick up wrong style?

Also had been given a faulty Sports. Direct bag that had splits up the side (she seemed to already know they had a faulty batch). Refused to even replace the £1 bag as they didn't have exactly the same one in stock, saying it was not on the same receipt, even though total was nearly £100. As she could only issue a refund to the card if proof was given that it had been paid for. Suggested my friend had not paid for the bag????!!!! Not that the staff prior may not have rung it through the till?! Really? You think people go around stealing bags emblazoned with Sports Direct?!! Could you just not have replaced a £1 bag to show goodwill?

You have just lost two customers!!!

Went into today bank holiday Monday 3rd May, the shop was very busy with only one member of staff on shoe's, even though she was rushed of her feet she was extremely helpful and patient. We'll done ! Great service.

I had to go into Redhill sports direct yesterday to exchange an item I bought online which was the wrong size I first spoke to Natasha who was exstremly helpful and friendly then Robert helped me get what I wanted Natasha and Robert couldn't of done enough for me thank you both very much from Julian.?