Sports Direct

So, yea they are well priced and absolutely have a huge selection of goods however there is a bit of a customer service issue. Not directly at the staff, my experience has always been positive. I am always handled with respect and vigour every time I visited the site. But, I recently bought a pair of converse daps, and a week into ownership, noticed a defect. I attempted to ring through just to ensure I'm OK returning after a weeks use, however after being hung up on 3 times in a row I gave up. One thing I'd say is a failure with the shop, would be under staffing. Dont leave your staff hanging, they do a good job but do it under duress because of the lack of people. It casts a shadow over the experience as a whole. Not going to lie, this event grinded me and i imagine it would anyone else. However, please don't let that stop you from visiting, they are good and well priced, sell quality products and in person the staff, although rushed are fantastic. Not a 5 star worthy rating though due to my experience.

Absolutely fantastic, I wasn't sure what I actually wanted until I went in and saw the massive range of footwear right in front of me. It didnt take long for me to select some footwear, my daughter was also able to choose quickly, I think that the layout there really works and the staff that were on hand were very helpful and swift at their jobs. Definitely worth a visit for ANY footwear or sportswear needs. Their clothing and accessories are vast but arranged so well that you won't need to wander around searching for what you need for ages. Very good discounts in-store too.

Smaller than normal. I couldn't find any waterproof gloves for men. I came here for that.

Not the first time it has happened ordered a xl on the label is xl but the label inside is a medium! Tried connecting sports direct no answer no reply to my email! Unprofessional

Purchased some clothing items, unable to try them on, no facilities, tried to return them, it appears they will not issue a refund whatsoever, only exchange or a voucher towards something else. Not shopping there again as with that policy they ought to have somewhere to check for fit before purchasing the items.

All the staff are very welcoming and helpful especially Emma today and young man Jack thank you x

Had a great experience shopping.
Rhys was really helpful, patient and professional.
Great job!

Great range of sports gear, a bit hit and miss for accessories in stock