Sports Direct

Sports Direct need to make people aware of returns/exchange policy before purchases are made.
Staff unhelpful. Manager dismissive & the other staff member was new, so unable to help. Told to get a credit note or rebuy online, which meant waiting longer for the product & spending an extra £5 on delivery.
Long queues. Never answer the phone! Luckily I contacted Sports Direct Maesglas who were helpful & professional and located my item in another store, then went to Cardiff to exchange item & they were also helpful.

Good items, very good quality. Tills are normally a bit of a long wait, (even when there is no queue) but it is worth it in the end. I reccomend.

Some staff were rude and disrespectful , slagging off customers right in front of their faces and overall just very unprofessional

You are on your own. People busy talking each other and shelving. Plus point many options sport wears and cheap deals.

Huge store. Loads of great priced footwear. Helpful staff.

Bought 2 pairs of tracksuit bottoms for my son, asked a member of staff for size took them home they were too big so went to take them back within 7 days and couldn't get a refund had to have a credit note. Not impressed

Absolutely pains me to go here. Got myself a nice pair of trainers but as usual it's absolutely impossible to pay within 15mins. Today was the worst for a while, huge queue, screaming baby (my own), only one on till while the person on the other till folded clothes whilst avoiding eye contact with everyone opening moaning how long it's taking to pay.

Sadly an unpleasant experience today. Waited roughly 10 minutes to be served (looking for new trainers) and the assistant was not helpful in the slightest. I ended up walking out of the place with no intention of going back. The shop isn't always this poor but it's never the best shopping experience.