Sports Direct

Worst shop I have been in, staff couldn’t be bothered and lazy. Waited 30 minutes for a member of staff to finally ask about a pair of walking boots to find they didn’t have any in stock. Didn’t say we have this size in or do you want to see if we have anything else you may like. If you want to show staff how not to customer serve come here and see. I asked one member of staff filling a shelf is anyone getting shoes for the reply to be there’s two people doing it in a snotty attitude.

It should be 0 star, had a faulty pair of trainers after 1 week. Took back to return, and was told they weren't faulty. Even asked other customers if they agreed they were, which they agreed that they were. Manager clearly lies, and had great satisfaction doing it. £58 out of pocket. Would not step inside a sports direct again. Buyers beware!

It's a sports direct! Full of cheap sportswear that doesn't fit, good luck getting any form of help with trainers or shoes if you don't have the patience of a Saint, not enough staff to deal with customers, the staff that are there are rushed off their feet and obviously fed up and quite abrupt. Support local shops that care about your custom rather than this faceless empire.

Was disappointed with the selection of sketchers in stock. When I asked to check sizes of one pair, I was told that the shoe out was the only size, and before I could even ask another question, the server had disappeared off to another customer. Not rude exactly, but very poor customer service.

Horrible manager, faulty trainers after 3 weeks, asked to swap like for like and manager said I must of been wearing them wrong! how this person has got a job I do not know, absolutely clueless,

Very rude staff. Turned away when serving and talked with another member of staff. Would give zero if able

Visited the Carmarthen store 22/7/21. Given 1 star as cant give a minus 5. Found the staff here with an attitude as if they dont want to be there and definitely not want to serve customers. Maybe better if they left and possibly Sports Direct could employ people with a better attitude, poor poor show on the store manager if your not training / tackling this issue as if you read,
the large percentage of poor reviews are due to poor staff giving poor levels of customer service. Even tonight we popped in to buy a pair of Sketchers for my wife we knew what we wanted but at 7.55pm a lady made a call over a two way radio to the assistant that was stood next to us and saying tell those customers (us) we are closed and lock the doors. We immediately walked out got back to the car and still wasn't 8.00 O'clock. Wouldn't recommend anybody to shop in the Carmarthen store.

Lots of parking and easy to find. They have hand sanitizer at the entrance. Store is large and always has what I go in for, they stock a full range of footwear, clothing (obviously), swimwear, outdoor gear, perfume and some games and bits at the till point. Great shop. Staff are always polite and courteous.