Cosentino Hook

New Dekton worktop has cracked, I know it has cracked from heat however the company would not admit responsibility and denied any fault with the material. In their opinion it was an impact damage and completely disregarded my explanation that pieces of the worktop come off during the cracking. I have tried to agree with them several times even offered to meet the cost halfway however they have dismissed any contribution towards this issue. I was very disappointed and as I can see other clients had similar problems with them.
I feel they have let me down badly and leave me with broken worktop which has cost a fortune.

I have to say 'East or West - Olly and Lucy' are the best at Consentino Hook

We never had any issues with Olly or Lucy, They are always so helpful (taking calls on time and responding to our emails within minutes)

Thank you so much

Large warehouse which holds granite and quartz slabs. Can only be viewed by appt but staff very helpful and polite.

Only ever delivered containers there. Great bunch of lads takes just over an hour. A good place to tip.

What amazing service we received when visiting today. The lady who we dealt with us had great knowledge about the product and gave an demonstration on the worktop and how easy it is to clean.
It was a worthwhile journey to see the Worktops. We look forward to having it installed in our kitchen.

I just want to thank and leave this review as a feedback on Mr Kevin Anstey, we have been dealing with Kevin on both Residential and Commercial projects since long time and I have to say Kevin is so professional and he always helps us to gain new projects and commercial contracts with his support and experience

Kevin is always there to give us the best deal and I have to say that he is a trouble shooter in CONSENTINO UK

Many many thanks :)

Emma

Very efficient. Very clean. Danny was extremely helpful. Thank you very much

(Translated by Google) GOOD PEOPLE, UNLOAD IN CONDITIONS.

(Original)
BUENAS PERSONAS, DESCARGA EN CONDICIONES.