Avoid if you can, 2 pizza bought both too heavily loaded with cheese and base only part cooked, a t least half of each ended in nearest bin. Not good.
Mat Sefton (STATEDLIGHT)272 days ago
Wonderful stay at The Sup Shack. Location, well you can't go wrong with New Quay, The Sup Shack is located right above the beach and has a perfect vantage point from the balcony. Accommodation lovely, cosy and immaculate. Now the breakfast, wow, I was full all day!
LD303 days ago
My daughter ordered a 12" pizza, which was freshly made and very tasty. Also bought coffee and milkshake which were very nice too.
Amy Byer303 days ago
Two days in a row where we have qued up and tried to order more than 10 mins before they stopped serving food, we was refused rudely. The guy clearly saw we was waiting to order and removed the signs and told us they were no longer serving, 10 mins before the sign said. Thanks a lot !
Mark Fellows303 days ago
We only experienced the takeaway outlet at the side of the building and had no idea that there was much more going on. But we was very surprised about what was on offer from this small window. My partner, step-daughter a and I had possibly the most delicious milkshakes we have ever had. But while we were waiting we noticed people coming to the window with what looked like quietly beeping devices that we now know to be bluetooth queuing system devices that let people who were sat at a seated area across the road that their order was ready. Also the array of food and beverages on offer was surprising too. From such an aparently small busines there is a hell of a lot on offer. It wasnt until i read some other reviews that the sup shack is also a hotel. Before discovering this to be a hotel i googled to see if there were other branches of the takeaway around the country and i was saddened to see that there is only this one in New Quay. Shame. I would love there to be a sup shack takeaway chain with one near to our home in derby
Alison Clinton2 years ago
You can sup (at exorbitant prices!) but they're not keen on serving food. Asked for food at 5:30 on Saturday evening. Answer - No, not until 6:15. Can we place an order to have food from 6:15. Answer - No, can only place orders at 6:15. However when I went back at 6.15 having seen people ordering there was a queue, great can order. Answer - there is a 45 minute wait! For all food? Yes. No thanks, we'll take our custom elsewhere! Staff were not helpful or sorry , very poor service.
Geoff Hogg2 years ago
We've been staying at the Sup Shack (formerly the Wellington Inn) for many years and it's always been excellent. Richard and Diane have spent the lockdown period modernising the decor in the rooms and they look great. Couple that with the great views (including dolphins) the scrumptious breakfasts and their very warm welcome and we'll be coming back for many years to come.
Byron Hall2 years ago
I can only review their pizza's, as that's all i bought. Avoid! The base was rock hard, most probably from frozen. The toppings were tasted cheap. Two 9" pizza and 2 cans of coke was £25. Absolute RIP off! By the way, the hoodies looked like thin saggy hoodies you'd get from primark,but with some print on them charging £50
