Tesco Express

The last two times I went to shop at this tesco, the staff closed the tills much before the closing time and insisted we use the self checkout. A staff member going by the name of Shelton was unhelpful, extremely disrespectful and rude. Would advise customers to shop at the cooperative across the road. The staff there are far better.

Stopped to buy something and only had cash on me. The self checkout only accepted cards so I patiently waited for the two sales assistant by the main tills to wait to finish their conversation in their own language with t back turned against the customers. Fed up after 5 minutes I asked if any of them were serving and one answered "there's a self service mate". I kindly made him notice I only had cash and he looked annoyed he had to leave his conversation to serve him. No acknowledgement, no thank you no farewell. I actually had to ask whether he he paid to work there! Appalling customer service and. From a foreigner, it is extremely rude to speak in your own language in front of customers.

Female security guard followed me around the shop, wrongly accusing me of shoplifting. Most food is out of date even though the staff seem to be constantly restocking (and getting in the way). My friends dad almost bought out of date milk! And most of the drinks are also out of date, look closely and you’ll notice that the orange juice has jelly at the bottom. YUCK!!

50% of staff including payment desks not wearing gloves. When I enquired on that politely, started making sarcastic remarks. Not sure whether that is stupidity or malice. Someone needs staff training!

For a local shop you can find most things you need.
Expect to pay a little more than your large stores.

I'm beyond disappointed from the poor service offered regarding EVRI at this Tesco store. Some places shouldn't be collection points if they don't train their staff for it. EVRI collection points system is beyond bad. Last night, September 16th, the assistant didn't even recheck the system, just told me the system is down. I know this happens but usually the assistants recheck, restart the handset and the system gets back to work or at least they make an effort but now there is this Guy that couldn't care less. Unfortunately when I came back today the same guy was there with the same attitude he didn't even make an effort of looking for my parcel or taking a look at the tracking status I received. He said his name was Sadhi but he wasn't wearing a name tag so who knows. It is just really frustrating that unapologetic attitude that it isn't their business to help at all.

Just THE worst customer service I've ever had. Disrespectful, rude and ignorant.

1:30pm and no food on shelves for meal deals, the produce is sitting in a cage in front of the shelves while staff chat to each other. Terrible customer service.