Sainsbury's Local

I was very impressed with the above and beyond service received from Sergio at the local Worcester Park Sainsbury's. Due a fault with my card I wasn't able to pay for my bags of sweets. Sergio realised there was a problem and he came over to help me. He offered to pay with his card for my shopping and I was shocked that someone is so kind and would do that! Couldn't believe that there are still kindly hearted people out there. I later returned to the store and paid Sergio back but I just wanted to give him credit and say thank you once more :-)

Tonight I went shopping with my Thai friends and when I was paying the fatty manager that was as a cashier took my stuff and placed on the FLOOR without asking me first if I could move it from the other desk. That was so rude and I definitely not going back there again.

For a small shop seems to stock a most diverse range. Lots of fresh fruit and veg too. Staff are nice and helpful
It's invaluable.

I came in to buy a variety of items, one of which was a can on Monster energy, which I needed to have approved due to pathetic legislation that companies like Sainsbury’s have to conform to. A worker came over and asked for my ID which I unfortunately didn’t have so I couldn’t buy it, annoying but understandable considering the previously mentioned law. What isn’t acceptable however is the attitude of this worker. When I told him I didn’t have my ID he just looked at me with a plain face, went onto the self checkout’s system and voided the item before just walking off without saying anything. Very rude customer service from a company you’d expect better from.

Tom has been so helpful in enabling me to obtain the shopping I have needed at this difficult time including Paracetamol
Always a pleasure to shop here staff are always smiling and helpful

Uber saying the shop is closed today. Google Maps says otherwise.

There Uber eats service is a joke. Charge u extra fees. Pack everything into a small bag which damages all the other items. Missing items they don't refund u for or tell you about. Cause to many issues. Not worth the trouble. Won't be shopping in person here either.

Based on this experience 5 star, many many thanks for Erika to be there at right time right place and for the manager (who smellt divine yesterday haha) sorting it out this promptly and acknowledging what their HO is actually communicating with cx, saving me a painful trip to the bigger store with my back pain, take care guys thanks again x