Sainsbury's Local

It's quite larger for a Sainsbury's local, bigger than the old one before this block was built. Easy to get to on foot but I don't think the carpark is finished yet as it consists of a bloke sat on a chair operating the gate. Car park is underground and accessible from behind the old Sainsbury's. It is signposted, but not well.

There are most things you'll need in the store, although like most Sainsbury's locals they won't have the thing you actually want, rather an alternate that doesn't sell well in their big stores, but being captive they'll force it upon you in a local.

There are several self service checkouts which don't have scales, so you're not automatically considered a thief and don't need a member of staff to successfully use them. There is a (small) hot food counter that does bacon sandwiches and the like - presumably aimed at the commuter crowd. The lunch/snacks selection is never good in Sainsbury's, but those one is particularly poor.

Most of the stuff more expensive than other Sainsbury's and online, for example pack of 5 lemon £1.9 but elsewhere £1.5, cheese topped roll 95p but elsewhere 80p. Goods are not that sufficient in terms of variety. Don't understand the logic behind this. Will never visit again.

I had an issue with a faulty product sold to me my Sainsbury's and had to deal with a very confrontational manager. This person failed to communicate effectively and was quite aggressive in their dealing of the matter. Also lacked basic customer management or issue resolution skills. Given that we have a much larger Aldi with better prices around the corner I will be thinking twice about whether I want to go back to the Sainsbury and deal with their unhelpful staff

Incompetent menager don't know how to talk and treat and respect customers. The staff are aggressive they can't even communicate in perfect English, they don't even know how to apologize when they make some mistake.

Ok for a Sainsburys local, it's a big size for a local store. A lot of the stuff has quite a price mark-up compared to the large supermarkets.

Staff are not the most helpful.

Security may put some people off wanting to shop there as they have a preference on who they want to follow around the store and keep a 'close eye' on

One should always check the price they charge, as quite often it differs from the one below the product.

Also they cannot fix the exit door for a few month already. As a result we always have to track back with the push chair to the entrance, which is super inconvenient.

Really great store with friendly staff however they are not always fully stocked up with essentials. Some things run out quickly and are not replenished quickly.

It's o.k. A decent size for a local store. Shame a lot of the stuff has quite a price mark-up compared to the large supermarket. Staff seem quite stand-offish.