/England/Supermarket

Sainsbury's Local

204 W End Ln, London NW6 1SG, United Kingdom

Sainsbury's Local
Supermarket
3.5
98 reviews
8 comments
Orientation directions
HR25+2G London, United Kingdom
+44 20 7431 8552
stores.sainsburys.co.uk
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Monday: 7–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–23
Sunday: 7–23
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Larry Yannakoudakis
Larry Yannakoudakis
Ordered an item for pick up from Argos from this branch. Delivery was was next day, very efficient. Package arrived in good condition. Decided to return it straight away because it wasn't needed any more and they did the process immediately with a friendly demeanor. Staff acted professionally, shop appeared hygienic and well-organised, clear labels for different categories. Free cash machine withdrawals at the front.
Noah Madian
Noah Madian
I came in to collect my items from Argos around 20 minutes before closing time. The lady I initially spoke to said that the staff member responsible for Argos collections has gone home. I was very frustrated as I needed the items urgently. Her colleague Jack came and said not to worry. He sorted everything out and gave me extra time to do my shopping as the Argos issue took some time. He went out of his way to help when he didn't have to. I tried to write to Sainsbury's to let them know but that requires the receipt (which I didn't keep). Really excellent customer service. Thanks,
Temmy S
Temmy S126 days ago
They are disappointed! I placed my order on the 20th via ubereat, they sent me this Broccoli which was best before the 18th. I requested a refund on ubereats platform, however they refused to do the refund.
I was tested positive on my covid test on the day, and I really needed the fresh food to recover my throat and my health. Unfortunately, this Sainsbury’s provided the damage food to their customers which is unacceptable.
Alberto Minello
Alberto Minello126 days ago
This branch is really bad managed, with unhelpful and rude staff. I’m honestly surprised it’s still open.
Ordered online twice: first time 2 things missing, last time (today) received someone else’s grocery. No answer from the phone and I cannot go there because I’m self isolating for Covid. Will never go or order again and strongly advise people to avoid this shop.
Kay C
Kay C187 days ago
Easter sunday! Rude manager, I am assuming she was the manager as was'nt in a sainsburys jumper. Rude & abrupt no manners, un-helpful and had no time to help when telling me how to use the till. My shopping dropped all on the floor while she moved my basket while rudely saying it only takes 12 items and away and just walked off afer she made them all fall on the floor. Disgusting!
Vincent Chan
Vincent Chan340 days ago
Lovely place. Prices are a bit higher than at the larger Sainsbury's at the O2, but if you're in a rush, and need to pick up something quick, this place will serve you fine. 👍
Mary Cullen
Mary Cullen2 years ago
Just been in with my walking stick, shopping trolley and feeling fed up like the rest of the country. LovelyJoshua was helpful, and I was able to have a bit of banter with him which warmed the cockles of my heart. Sainsbury's take note: pay rise please.
Eirini Xristoulaki
Eirini Xristoulaki2 years ago
It's our third time that we order online cause today was raining a lot and for a third time we had missing items and wrong items...

This time the missing item was a package of spaghetti and my boyfriend went to the shop cause we had company at home and one wasn't enough. So he called the manager to complain about what happened for third time telling her that they had just a few things to collect and it's what they have to do and she replied that she had a lot of things to do and not only to collect customer's groceries. My boyfriend replied that as a customer needs to have what he orders. She didn't say sorry and just said to talk with uber for the refund.

Of course we won't order or shop again from this shop.
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