Sainsbury's Local
204 W End Ln, London NW6 1SG, United Kingdom
3.5
98 reviews
8 comments
HR25+2G London, United Kingdom
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Monday: 7–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–23
Sunday: 7–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–23
Sunday: 7–23
I was tested positive on my covid test on the day, and I really needed the fresh food to recover my throat and my health. Unfortunately, this Sainsbury’s provided the damage food to their customers which is unacceptable.
Ordered online twice: first time 2 things missing, last time (today) received someone else’s grocery. No answer from the phone and I cannot go there because I’m self isolating for Covid. Will never go or order again and strongly advise people to avoid this shop.
This time the missing item was a package of spaghetti and my boyfriend went to the shop cause we had company at home and one wasn't enough. So he called the manager to complain about what happened for third time telling her that they had just a few things to collect and it's what they have to do and she replied that she had a lot of things to do and not only to collect customer's groceries. My boyfriend replied that as a customer needs to have what he orders. She didn't say sorry and just said to talk with uber for the refund.
Of course we won't order or shop again from this shop.