After 8pm no checkouts open. Only self scan. No good for the main family shop with a trolley full. Plenty of staff all really helpful and pleasant but do yourself a favour Asda and keep a manned checkout open. Not everyone wants to self scan and we shouldn't need to ask as per your response to others below my review.
Free spirit362 days ago
Great prices. Cash accepted. I found the staff on the tills super helpful and friendly
Kushee1 year ago
Would give it no stars. The lady at the till left a tag on my kids coat and the alarm went off and a elderly male searched me and my bags in the front doorway with no other person with him and then just said sorry for the inconvenience. Going to take this further.
Rachel Coulson1 year ago
Never anyone on till so they expect you to do the work of a checkout person after already doing full day at work.When the heck did rule of no more than 3 in the value range come in? How pathetic.
Linda Walters1 year ago
A gentleman said come over to the self service check out as the other checkouts were so busy.Cole helped us with our check out and packing today. A couple of items didnt have prices on.He couldnt do enough for us. What a great service. What a great member of staff. A real asset to your store.
Ashley Wooding1 year ago
Cheap and cheerful...although I found it harder than it should have been to find the jam...but that's on me
Paige Cooper1 year ago
Changing rooms never open, it didn’t even say on the door that they weren’t open. Had the clothing staff walk past me and see me and never said anything to me
Phil2 years ago
I visited on a Monday at 6.30pm.
The shopping experience wasn't too bad (shop tidy, shelves stocked).
When it came to paying, however, only one checkout was open out of a total of around twelve checkouts. The one, open, checkout had a longish queue. The queue moved slowly and it was around 10 minutes before I was served. At least this delay gave those of us in the queue a chance to discuss how asda had gone down hill over the last few years.
This store has self serve areas for both baskets *and trolleys*. It seems asda want their customers to serve themselves, regardless of how much shopping they are buying.
The eventual cost of my shopping was high. With so few staff on the checkouts I'm surprised prices are so high (staffing costs seem to have been cut to the bone - either that, or perhaps they are all in hiding).
I won't be coming back to this shop unless asda cut their prices and offer a discount for me to serve myself (if you want me to do the work, asda, I'd like paying please). Alternatively, open some checkouts and take more care of the people that are still keeping your shop in business.
Asda need to remember that there are at least two supermarket chains that are cheaper, who don't expect their customers queue to pay for their trolleys of shopping (or serve themselves).
The shopping experience wasn't too bad (shop tidy, shelves stocked).
When it came to paying, however, only one checkout was open out of a total of around twelve checkouts. The one, open, checkout had a longish queue. The queue moved slowly and it was around 10 minutes before I was served. At least this delay gave those of us in the queue a chance to discuss how asda had gone down hill over the last few years.
This store has self serve areas for both baskets *and trolleys*. It seems asda want their customers to serve themselves, regardless of how much shopping they are buying.
The eventual cost of my shopping was high. With so few staff on the checkouts I'm surprised prices are so high (staffing costs seem to have been cut to the bone - either that, or perhaps they are all in hiding).
I won't be coming back to this shop unless asda cut their prices and offer a discount for me to serve myself (if you want me to do the work, asda, I'd like paying please). Alternatively, open some checkouts and take more care of the people that are still keeping your shop in business.
Asda need to remember that there are at least two supermarket chains that are cheaper, who don't expect their customers queue to pay for their trolleys of shopping (or serve themselves).