Tesco Express
10 Smithfield St, London EC1A 9LR, United Kingdom
3.8
25 reviews
8 comments
GV9W+7R London, United Kingdom
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Monday: 6–23
Tuesday: 6–23
Wedneasday: 6–23
Thursday: 6–23
Friday: 6–23
Saturday: 6–23
Sunday: 6–23
Tuesday: 6–23
Wedneasday: 6–23
Thursday: 6–23
Friday: 6–23
Saturday: 6–23
Sunday: 6–23
I am writing to you to make a formal complaint about your staff and the poor attitude I recently encountered. As a customer facing organisation I would expect you to understand good customer service. To explain this in more detail I would like to make a complaint about a expression store closing 10:50 at night. I parked my motorbike in front of the store and when the one member of staff saw me he immediately closed the door on my face without even asking. I do have pictures but can't attach them here. He them opened the door for a staff member to exit and I asked why he closed before the time, he replied saying it was 23 already and closed the door on my face again. This occurred on the May 17th,
TESCO send customers nonsense emails about following the rules, which should be just treated as SPAM.
Went in there 3 days after masks made mandatory, and only 3 people out if 12 I saw in there were wearing masks properly. One staff member had one on but not covering nose.
Has been in there day before and was similar and that time, left without buying anything. Today only bough one thing, less than I had planned
Wish food shops in City of London would follow the rules at least some time during the day.
Ample self service checkouts and staffed tills available.
Staff are all friendly and helpful.