Sainsbury's Local

A excellent Store they have everything what you could need .Very good food quality and good price offering a wide variety of products.. Simply the best. (Good for frozen foods , bakery, produce and breads). Very clean, staff was really helpful, very knowledgeable and willing to help Love it!

The quality of the food is bad. The positives it's location and opening hours.

Staff doesn't help you in selfservice check-outs (I was waiting 5 minutes), I found several times out date products, etc.

The worst.

I went shopping in my bicycle but forgot the lock. I politely requested the security guard to leave my bike in a corner while I do a quick shop ( as I've done in the past in many other supermarkets)

the security guard refused in very bad manner not even allowing to park the bike in front of the shop.

Surprising, considering it is close to Uni and many students come by bike...

Sainsburys lost a customer today, I refuse to buy from a company with no respect for its customers

Used to be my go-to, but now most of the tills are nonfunctioning, stuff is out of date, customers are rushing around jumping the queue, druggies emptying the shelves and running out with stuff. Hope it gets a new management team as seems there's no management going on at the moment.

The store manager or Sainsburys directly needs to deal with the security guard who was on duty today 25/08/2022 @15:50. My partner was using a self checkout when an item would not register and just needed clearing. He demanded that she move and use another till when she had already scanned the majority of her items. When asked to clear it because of the above he refused to do so and said no because you won’t you another till, she felt very intimidated and quite upset as a result! To say I am disappointed with her experience is an understatement!

While trying to get a meal deal, it isn't clear what counts as a meal deal, in such a way that they seem to be deceiving costumers pay a wrong amount. Staff were annoyed when asked about this watermelon which says meal deal, saying that it clearly wasn't in the meal deal???

Although I have never been to this Sainsbury before, I visited today around 20.00pm. I locked my electric bike outside the shop as I went into the shop to buy shopping for my patient, who is bed bound. As a bike rider, I invariably use snood. Even lots of delivery drivers use this to keep body warm while riding in windy condition. Tonight, I felt such a shame and embarrassed by one of their lady store workers. The way she approached me, people were looking at me as though I was a shoplifter. I then asked her where I could find bread, she showed me and followed me. I felt disgusted and discriminated by her approach. I then went over to the till and to pay by cash. I called one of their colleagues over, explained everything and showed him my ID card I am health carer . Although he said sorry for the inconvenience, just because I had a mask on, how could she judge me without actually identifying & confirming whether I was a suspect or not. Some of their staff certainly need customer service training!

I do most of my weekly shop here and it always has everything I need, staff are polite and so helpful.
Would recommend this place for your everyday needs!