Been trying to buy Prime Hydrate from here for literally months at this point and its always sold out, finally today i go in and see someone with ONE bottle of Prime so i asked him where it is and he told me a kid just bought 5 packs clearing out the whole shelve and funnily enough me and a few others looking for it all went over and see this kid with 5 packs of it at self-checkout.
How do you expect anyone to try any when your letting one person buy a whole shelve of stock? your worker who was nice told us every morning kids come in and buy it all and there is no limit on the sale per person.
How is this fair? told me to come back in morning at opening time just so maybe i can get some! don't see how this will make any difference as everyone will be doing this and mass buying it! put a limit on how many bottles someone can buy at a time! just common sense when the product is selling out instantly.
Update - i went at 8 this morning and managed to get some but only 2 flavours, i think with the amount of people i have seen trying to get it as well its only fair you limit the sale per person or put out more stock as its unfair on people traveling down just for it all to be gone so thank you.
Darrell Bush358 days ago
Only go there now if I really need to, and this is only because of the staff who are amazing and always friendly. Other supermarkets never seem to jave the supply issues and lack of stock that asda has been having, and this goes back a while now so not just down to the latest crisis.
Ashleigh Walker1 year ago
The click and collect service is a nightmare and does not work. I arrived at 5pm to collect my order which was booked 5-6pm. I logged on the app to say I was there, it took 20 minutes from me pulling up to me getting my shopping! I asked the young lad why it took so long and he said it doesn’t tell them when we’re there?! I asked to speak with a manager he said that there wasn’t a manager available. I called the store and there was no option to speak with anyone. Complete shambles and waste of time, in the 20 mins I was waiting I could have completed a shop!
Beth Hunt1 year ago
This is now the 4th time i have been trying to get ONE BOTTLE of Prime Hydration for my son who's been wanting it ever since release, this Asda is the only Asda it seems that never has any stock out even in the mornings and staff try to convince you its sold out within 60 seconds of opening time, i mean how hard can it be? there is never any out in the mornings or night and staff just tell you there isn't any yet people are posting pictures of stacks of it in other Asda's.
Prime has came out saying some Asda's are low stock as employees are keeping it for themselves and i suspect that is what's happening here, ridiculous that it takes this much effort to try a drink that they seem to have put up to £2 a bottle which is another disgrace in all honestly, taking advantage its selling quick so putting it up to £2 for 500ml.
I just can't see how it can be so hard to put out a shelve of stock in the morning and limit sale per person to give others a chance, i have been multiple times all at different times and there is NO stock at all and staff just tell you there is none, maybe i am being harsh but when you end up visiting multiple times and can't even get one bottle with staff just shrugging their shoulders its very frustrating my son only wants to try it! i can walk in and buy any pop i want and the next day its stocked back up yet here the shelve for the Prime drink is always clear, please fix this!
Steve Brookes1 year ago
I arrived 15mins early for my shopping. Expecting to be turned away only to be greeted by 2 lovely gents. I believe there names were harry and Steve. They were extremely helpful considering I am in a wheelchair. They packed my shopping while also having a laugh with me. Top lads. Can’t thank them enough.
Izzy Smith1 year ago
Very disappointing visit. Pallets left in the middle of aisles so customers can't walk by. Piles of cardboard left on aisles and over floor, I picked then up from the aisle I was shopping on and asked a collegue if I could put it on their cage to which he replied 'urm why you doing that?' I replied, I work at another Asda store and I'm trying to help and stop any accidents' to which I just got an eyeroll in response. No colleagues offering help to elderly customers who were looking confused and walking straight past them. Very disappointing,I understand its the busiest time of year however I'd be ashamed to work here.
Shaun Langdon2 years ago
Jo and Louise were amazing, I'd tried to use last year's voucher which had obviously been used, Jo sorted that but then till crashed so Louise had to sort out,on another till but sorted it all out, so sorry and thanks again 😀
Keith Miller2 years ago
Do not like the shopping basket system of locking. Brill cafe here, better than most ASDAs
How do you expect anyone to try any when your letting one person buy a whole shelve of stock? your worker who was nice told us every morning kids come in and buy it all and there is no limit on the sale per person.
How is this fair? told me to come back in morning at opening time just so maybe i can get some! don't see how this will make any difference as everyone will be doing this and mass buying it! put a limit on how many bottles someone can buy at a time! just common sense when the product is selling out instantly.
Update - i went at 8 this morning and managed to get some but only 2 flavours, i think with the amount of people i have seen trying to get it as well its only fair you limit the sale per person or put out more stock as its unfair on people traveling down just for it all to be gone so thank you.
I logged on the app to say I was there, it took 20 minutes from me pulling up to me getting my shopping! I asked the young lad why it took so long and he said it doesn’t tell them when we’re there?! I asked to speak with a manager he said that there wasn’t a manager available.
I called the store and there was no option to speak with anyone.
Complete shambles and waste of time, in the 20 mins I was waiting I could have completed a shop!
Prime has came out saying some Asda's are low stock as employees are keeping it for themselves and i suspect that is what's happening here, ridiculous that it takes this much effort to try a drink that they seem to have put up to £2 a bottle which is another disgrace in all honestly, taking advantage its selling quick so putting it up to £2 for 500ml.
I just can't see how it can be so hard to put out a shelve of stock in the morning and limit sale per person to give others a chance, i have been multiple times all at different times and there is NO stock at all and staff just tell you there is none, maybe i am being harsh but when you end up visiting multiple times and can't even get one bottle with staff just shrugging their shoulders its very frustrating my son only wants to try it! i can walk in and buy any pop i want and the next day its stocked back up yet here the shelve for the Prime drink is always clear, please fix this!